TSB: VOLVO XC60, XC90 (2003–2021)

Bulletin SMB00-015-2021-0 — May 25, 2021

Bulletin Details

Bulletin IDSMB00-015-2021-0
ManufacturerVOLVO
ModelsXC60, XC90
Model Years2003–2021
Date IssuedMay 25, 2021
Date Added to NHTSAJune 14, 2021
ComponentELECTRICAL SYSTEM
Vehicles Affected31 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is a Service Manager Bulletin : Volvo Electric Vehicle Technical De-Energization Permit to Work Form

Affected Vehicles

MakeModelYearComponent
VOLVO XC60 2021 110000 ELECTRICAL SYSTEM
VOLVO XC90 2021 110000 ELECTRICAL SYSTEM
VOLVO XC60 2020 110000 ELECTRICAL SYSTEM
VOLVO XC90 2020 110000 ELECTRICAL SYSTEM
VOLVO XC60 2019 110000 ELECTRICAL SYSTEM
VOLVO XC90 2019 110000 ELECTRICAL SYSTEM
VOLVO XC60 2018 110000 ELECTRICAL SYSTEM
VOLVO XC90 2018 110000 ELECTRICAL SYSTEM
VOLVO XC60 2017 110000 ELECTRICAL SYSTEM
VOLVO XC90 2017 110000 ELECTRICAL SYSTEM
VOLVO XC60 2016 110000 ELECTRICAL SYSTEM
VOLVO XC90 2016 110000 ELECTRICAL SYSTEM
VOLVO XC60 2015 110000 ELECTRICAL SYSTEM
VOLVO XC90 2015 110000 ELECTRICAL SYSTEM
VOLVO XC60 2014 110000 ELECTRICAL SYSTEM
VOLVO XC90 2014 110000 ELECTRICAL SYSTEM
VOLVO XC60 2013 110000 ELECTRICAL SYSTEM
VOLVO XC90 2013 110000 ELECTRICAL SYSTEM
VOLVO XC60 2012 110000 ELECTRICAL SYSTEM
VOLVO XC90 2012 110000 ELECTRICAL SYSTEM
VOLVO XC60 2011 110000 ELECTRICAL SYSTEM
VOLVO XC90 2011 110000 ELECTRICAL SYSTEM
VOLVO XC60 2010 110000 ELECTRICAL SYSTEM
VOLVO XC90 2010 110000 ELECTRICAL SYSTEM
VOLVO XC90 2009 110000 ELECTRICAL SYSTEM
VOLVO XC90 2008 110000 ELECTRICAL SYSTEM
VOLVO XC90 2007 110000 ELECTRICAL SYSTEM
VOLVO XC90 2006 110000 ELECTRICAL SYSTEM
VOLVO XC90 2005 110000 ELECTRICAL SYSTEM
VOLVO XC90 2004 110000 ELECTRICAL SYSTEM
VOLVO XC90 2003 110000 ELECTRICAL SYSTEM

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (SMB00-015-2021-0) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.