TSB: VOLKSWAGEN PASSAT (2011–2015)

Bulletin SM D-2017 — April 26, 2017

Bulletin Details

Bulletin IDSM D-2017
ManufacturerVOLKSWAGEN
ModelsPASSAT
Model Years2011–2015
Date IssuedApril 26, 2017
Date Added to NHTSAJanuary 8, 2018
ComponentSTEERING
Vehicles Affected10 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This special notice is to inform dealers to return all steering wheel airbags part number 561-880-201-G -81U

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN PASSAT 2015 010000 STEERING
VOLKSWAGEN PASSAT 2015 200000 WHEELS
VOLKSWAGEN PASSAT 2014 010000 STEERING
VOLKSWAGEN PASSAT 2014 200000 WHEELS
VOLKSWAGEN PASSAT 2013 010000 STEERING
VOLKSWAGEN PASSAT 2013 200000 WHEELS
VOLKSWAGEN PASSAT 2012 010000 STEERING
VOLKSWAGEN PASSAT 2012 200000 WHEELS
VOLKSWAGEN PASSAT 2011 010000 STEERING
VOLKSWAGEN PASSAT 2011 200000 WHEELS

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (SM D-2017) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.