TSB: ALTEC AERIAL DEVICE (2004–2015)

Bulletin SIL 782 — January 29, 2021

Bulletin Details

Bulletin IDSIL 782
ManufacturerALTEC
ModelsAERIAL DEVICE
Model Years2004–2015
Date IssuedJanuary 29, 2021
Date Added to NHTSAFebruary 4, 2021
ComponentSTRUCTURE
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

There may be inadequate weld fusion between the boom extension cylinder rod and rod end on the affected units. This can lead to failure of the weld. Altec has developed a process to have the cylinder rod end attachment repaired by the cylin

Affected Vehicles

MakeModelYearComponent
ALTEC AERIAL DEVICE 2015 160000 STRUCTURE
ALTEC AERIAL DEVICE 2014 160000 STRUCTURE
ALTEC AERIAL DEVICE 2013 160000 STRUCTURE
ALTEC AERIAL DEVICE 2012 160000 STRUCTURE
ALTEC AERIAL DEVICE 2011 160000 STRUCTURE
ALTEC AERIAL DEVICE 2010 160000 STRUCTURE
ALTEC AERIAL DEVICE 2009 160000 STRUCTURE
ALTEC AERIAL DEVICE 2008 160000 STRUCTURE
ALTEC AERIAL DEVICE 2007 160000 STRUCTURE
ALTEC AERIAL DEVICE 2006 160000 STRUCTURE
ALTEC AERIAL DEVICE 2005 160000 STRUCTURE
ALTEC AERIAL DEVICE 2004 160000 STRUCTURE

Related ALTEC Recalls

CampaignModelYearComponentSummary
AA SERIES AERIAL DEVICE 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AA SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AM SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
LR SERIES AERIAL DEVICE 2021 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AT SERIES 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 782) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.