TSB: ALTEC DIGGER DERRICK (1992–2017)

Bulletin SIL 677 — May 14, 2018

Bulletin Details

Bulletin IDSIL 677
ManufacturerALTEC
ModelsDIGGER DERRICK
Model Years1992–2017
Date IssuedMay 14, 2018
Date Added to NHTSAJuly 16, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected78 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service information letter (SIL) notified customers to inspect the electrical slip ring for proper installation. Slip rings found to be improperly installed are to be replaced.

Affected Vehicles

MakeModelYearComponent
ALTEC DIGGER DERRICK 2017 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2017 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2017 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2016 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2016 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2016 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2015 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2015 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2015 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2014 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2014 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2014 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2013 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2013 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2013 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2012 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2012 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2012 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2011 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2011 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2011 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2010 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2010 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2010 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2009 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2009 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2009 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2008 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2008 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2008 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2007 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2007 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2007 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2006 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2006 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2006 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2005 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2005 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2005 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2004 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2004 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2004 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2003 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2003 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2003 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2002 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2002 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2002 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2001 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2001 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2001 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2000 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 2000 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2000 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1999 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1999 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1999 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1998 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1998 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1998 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1997 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1997 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1997 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1996 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1996 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1996 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1995 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1995 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1995 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1994 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1994 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1994 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1993 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1993 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1993 353000 EQUIPMENT:ELECTRICAL
ALTEC DIGGER DERRICK 1992 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 1992 350000 EQUIPMENT
ALTEC DIGGER DERRICK 1992 353000 EQUIPMENT:ELECTRICAL

Related ALTEC Recalls

CampaignModelYearComponentSummary
AA SERIES AERIAL DEVICE 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AA SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AM SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
LR SERIES AERIAL DEVICE 2021 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AT SERIES 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 677) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.