TSB: ALTEC DIGGER DERRICK (2015-2023)

Bulletin SIL 3119 - November 22, 2023

Bulletin Details

Bulletin IDSIL 3119
ManufacturerALTEC
ModelsDIGGER DERRICK
Model Years2015-2023
Date IssuedNovember 22, 2023
Date Added to NHTSANovember 27, 2023
ComponentEQUIPMENT
Vehicles Affected18 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.

Affected Vehicles

MakeModelYearComponent
ALTEC DIGGER DERRICK 2023 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2023 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2022 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2022 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2021 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2021 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2020 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2020 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2019 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2019 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2018 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2018 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2017 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2017 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2016 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2016 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2015 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2015 980000 UNKNOWN OR OTHER

Related ALTEC Recalls

CampaignModelYearComponentSummary
AN SERIES AERIAL DEVICE 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2024 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2023 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2022 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 3119) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.