TSB: ALTEC AERIAL DEVICE, AT200A, AT30-G, CABLE TENSIONER, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, KNUCKLE BOOM CRANE, L SERIES AERIAL DEVICE, LR SERIES AERIAL DEVICE, PRESSURE DIGGER, SERVICE BODY, SPRAY TRUCK, TG-124S (2022-2023)

Bulletin SIL 3077 - September 19, 2023

Bulletin Details

Bulletin IDSIL 3077
ManufacturerALTEC
ModelsAERIAL DEVICE, AT200A, AT30-G, CABLE TENSIONER, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, KNUCKLE BOOM CRANE, L SERIES AERIAL DEVICE, LR SERIES AERIAL DEVICE, PRESSURE DIGGER, SERVICE BODY, SPRAY TRUCK, TG-124S
Model Years2022-2023
Date IssuedSeptember 19, 2023
Date Added to NHTSASeptember 20, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Altec has learned that the Samlex inverter default threshold on certain units built from August 2022 to April 2023 may not be able to accommodate the 110 power accessories at the platform. This can result in the operator being unable to use

Affected Vehicles

MakeModelYearComponent
ALTEC AERIAL DEVICE 2023 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2023 110000 ELECTRICAL SYSTEM
ALTEC EFFER CRANE 2023 110000 ELECTRICAL SYSTEM
ALTEC SERVICE BODY 2023 110000 ELECTRICAL SYSTEM
ALTEC SPRAY TRUCK 2023 110000 ELECTRICAL SYSTEM
ALTEC TG-124S 2023 110000 ELECTRICAL SYSTEM
ALTEC AERIAL DEVICE 2022 110000 ELECTRICAL SYSTEM
ALTEC AT200A 2022 110000 ELECTRICAL SYSTEM
ALTEC AT30-G 2022 110000 ELECTRICAL SYSTEM
ALTEC CABLE TENSIONER 2022 110000 ELECTRICAL SYSTEM
ALTEC DIGGER DERRICK 2022 110000 ELECTRICAL SYSTEM
ALTEC DRM12 WOOD CHIPPER 2022 110000 ELECTRICAL SYSTEM
ALTEC EFFER CRANE 2022 110000 ELECTRICAL SYSTEM
ALTEC KNUCKLE BOOM CRANE 2022 110000 ELECTRICAL SYSTEM
ALTEC L SERIES AERIAL DEVICE 2022 110000 ELECTRICAL SYSTEM
ALTEC LR SERIES AERIAL DEVICE 2022 110000 ELECTRICAL SYSTEM
ALTEC PRESSURE DIGGER 2022 110000 ELECTRICAL SYSTEM
ALTEC SERVICE BODY 2022 110000 ELECTRICAL SYSTEM
ALTEC SPRAY TRUCK 2022 110000 ELECTRICAL SYSTEM
ALTEC TG-124S 2022 110000 ELECTRICAL SYSTEM

Related ALTEC Recalls

CampaignModelYearComponentSummary
AN SERIES AERIAL DEVICE 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2024 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2023 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...
AN SERIES AERIAL DEVICE 2022 FORWARD COLLISION AVOIDANCE: AUTOMATI... Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 3077) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.