TSB: ALTEC AERIAL DEVICE, AERIAL DEVICE JEMS HYBRID, AT200A, AT30-G, CABLE TENSIONER, D2000, D3000, D4000, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, PRESSURE DIGGER, SERVICE BODY, TDA58 (2021–2022)
Bulletin SIL 3041 — March 16, 2023
Bulletin Details
| Bulletin ID | SIL 3041 |
| Manufacturer | ALTEC |
| Models | AERIAL DEVICE, AERIAL DEVICE JEMS HYBRID, AT200A, AT30-G, CABLE TENSIONER, D2000, D3000, D4000, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, PRESSURE DIGGER, SERVICE BODY, TDA58 |
| Model Years | 2021–2022 |
| Date Issued | March 16, 2023 |
| Date Added to NHTSA | March 16, 2023 |
| Component | EQUIPMENT |
| Vehicles Affected | 40 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Altec has learned that when the coolant-style oil heater on certain AH75B/85B100B aerial devices built from April 2021 to August 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (PTO). Replace
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| ALTEC | AERIAL DEVICE | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | AERIAL DEVICE | 2022 | 350000 EQUIPMENT |
| ALTEC | AT200A | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | AT200A | 2022 | 350000 EQUIPMENT |
| ALTEC | AT30-G | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | AT30-G | 2022 | 350000 EQUIPMENT |
| ALTEC | CABLE TENSIONER | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | CABLE TENSIONER | 2022 | 350000 EQUIPMENT |
| ALTEC | DIGGER DERRICK | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | DIGGER DERRICK | 2022 | 350000 EQUIPMENT |
| ALTEC | DRM12 WOOD CHIPPER | 2022 | 980000 UNKNOWN OR OTHER |
| ALTEC | DRM12 WOOD CHIPPER | 2022 | 350000 EQUIPMENT |
| ALTEC | AERIAL DEVICE | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | AERIAL DEVICE | 2021 | 350000 EQUIPMENT |
| ALTEC | AERIAL DEVICE JEMS HYBRID | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | AERIAL DEVICE JEMS HYBRID | 2021 | 350000 EQUIPMENT |
| ALTEC | AT200A | 2021 | 350000 EQUIPMENT |
| ALTEC | AT200A | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | AT30-G | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | AT30-G | 2021 | 350000 EQUIPMENT |
| ALTEC | CABLE TENSIONER | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | CABLE TENSIONER | 2021 | 350000 EQUIPMENT |
| ALTEC | D2000 | 2021 | 350000 EQUIPMENT |
| ALTEC | D2000 | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | D3000 | 2021 | 350000 EQUIPMENT |
| ALTEC | D3000 | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | D4000 | 2021 | 350000 EQUIPMENT |
| ALTEC | D4000 | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | DIGGER DERRICK | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | DIGGER DERRICK | 2021 | 350000 EQUIPMENT |
| ALTEC | DRM12 WOOD CHIPPER | 2021 | 350000 EQUIPMENT |
| ALTEC | DRM12 WOOD CHIPPER | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | EFFER CRANE | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | EFFER CRANE | 2021 | 350000 EQUIPMENT |
| ALTEC | PRESSURE DIGGER | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | PRESSURE DIGGER | 2021 | 350000 EQUIPMENT |
| ALTEC | SERVICE BODY | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | SERVICE BODY | 2021 | 350000 EQUIPMENT |
| ALTEC | TDA58 | 2021 | 980000 UNKNOWN OR OTHER |
| ALTEC | TDA58 | 2021 | 350000 EQUIPMENT |
Related ALTEC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 3041) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.