TSB: ALTEC AERIAL DEVICE, AERIAL DEVICE JEMS HYBRID, AT200A, AT30-G, CABLE TENSIONER, D2000, D3000, D4000, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, PRESSURE DIGGER, SERVICE BODY, TDA58 (2021–2022)

Bulletin SIL 3041 — March 16, 2023

Bulletin Details

Bulletin IDSIL 3041
ManufacturerALTEC
ModelsAERIAL DEVICE, AERIAL DEVICE JEMS HYBRID, AT200A, AT30-G, CABLE TENSIONER, D2000, D3000, D4000, DIGGER DERRICK, DRM12 WOOD CHIPPER, EFFER CRANE, PRESSURE DIGGER, SERVICE BODY, TDA58
Model Years2021–2022
Date IssuedMarch 16, 2023
Date Added to NHTSAMarch 16, 2023
ComponentEQUIPMENT
Vehicles Affected40 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Altec has learned that when the coolant-style oil heater on certain AH75B/85B100B aerial devices built from April 2021 to August 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (PTO). Replace

Affected Vehicles

MakeModelYearComponent
ALTEC AERIAL DEVICE 2022 980000 UNKNOWN OR OTHER
ALTEC AERIAL DEVICE 2022 350000 EQUIPMENT
ALTEC AT200A 2022 980000 UNKNOWN OR OTHER
ALTEC AT200A 2022 350000 EQUIPMENT
ALTEC AT30-G 2022 980000 UNKNOWN OR OTHER
ALTEC AT30-G 2022 350000 EQUIPMENT
ALTEC CABLE TENSIONER 2022 980000 UNKNOWN OR OTHER
ALTEC CABLE TENSIONER 2022 350000 EQUIPMENT
ALTEC DIGGER DERRICK 2022 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2022 350000 EQUIPMENT
ALTEC DRM12 WOOD CHIPPER 2022 980000 UNKNOWN OR OTHER
ALTEC DRM12 WOOD CHIPPER 2022 350000 EQUIPMENT
ALTEC AERIAL DEVICE 2021 980000 UNKNOWN OR OTHER
ALTEC AERIAL DEVICE 2021 350000 EQUIPMENT
ALTEC AERIAL DEVICE JEMS HYBRID 2021 980000 UNKNOWN OR OTHER
ALTEC AERIAL DEVICE JEMS HYBRID 2021 350000 EQUIPMENT
ALTEC AT200A 2021 350000 EQUIPMENT
ALTEC AT200A 2021 980000 UNKNOWN OR OTHER
ALTEC AT30-G 2021 980000 UNKNOWN OR OTHER
ALTEC AT30-G 2021 350000 EQUIPMENT
ALTEC CABLE TENSIONER 2021 980000 UNKNOWN OR OTHER
ALTEC CABLE TENSIONER 2021 350000 EQUIPMENT
ALTEC D2000 2021 350000 EQUIPMENT
ALTEC D2000 2021 980000 UNKNOWN OR OTHER
ALTEC D3000 2021 350000 EQUIPMENT
ALTEC D3000 2021 980000 UNKNOWN OR OTHER
ALTEC D4000 2021 350000 EQUIPMENT
ALTEC D4000 2021 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2021 980000 UNKNOWN OR OTHER
ALTEC DIGGER DERRICK 2021 350000 EQUIPMENT
ALTEC DRM12 WOOD CHIPPER 2021 350000 EQUIPMENT
ALTEC DRM12 WOOD CHIPPER 2021 980000 UNKNOWN OR OTHER
ALTEC EFFER CRANE 2021 980000 UNKNOWN OR OTHER
ALTEC EFFER CRANE 2021 350000 EQUIPMENT
ALTEC PRESSURE DIGGER 2021 980000 UNKNOWN OR OTHER
ALTEC PRESSURE DIGGER 2021 350000 EQUIPMENT
ALTEC SERVICE BODY 2021 980000 UNKNOWN OR OTHER
ALTEC SERVICE BODY 2021 350000 EQUIPMENT
ALTEC TDA58 2021 980000 UNKNOWN OR OTHER
ALTEC TDA58 2021 350000 EQUIPMENT

Related ALTEC Recalls

CampaignModelYearComponentSummary
AA SERIES AERIAL DEVICE 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AA SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AM SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
LR SERIES AERIAL DEVICE 2021 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AT SERIES 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 3041) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.