TSB: JERR-DAN 50 TON WRECKER, HDR 1000, HEAVY DUTY WRECKER, JERR-DAN, WRECKER (2009–2019)

Bulletin SIB JD 21-354 — December 20, 2021

Bulletin Details

Bulletin IDSIB JD 21-354
ManufacturerJERR-DAN
Models50 TON WRECKER, HDR 1000, HEAVY DUTY WRECKER, JERR-DAN, WRECKER
Model Years2009–2019
Date IssuedDecember 20, 2021
Date Added to NHTSAJanuary 8, 2022
ComponentSTEERING
Vehicles Affected26 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Information Bulletin regarding Steer Axle Alignment on Heavy Duty Wrecker and Rotator Chassis. This communication to Jerr-Dan distributors was a reminder to follow the heavy-duty chassis manufacturer's instructions regarding the nee

Affected Vehicles

MakeModelYearComponent
JERR-DAN HEAVY DUTY WRECKER 2019 020000 SUSPENSION
JERR-DAN HEAVY DUTY WRECKER 2019 010000 STEERING
JERR-DAN HEAVY DUTY WRECKER 2018 020000 SUSPENSION
JERR-DAN HEAVY DUTY WRECKER 2018 010000 STEERING
JERR-DAN HEAVY DUTY WRECKER 2017 020000 SUSPENSION
JERR-DAN HEAVY DUTY WRECKER 2017 010000 STEERING
JERR-DAN HDR 1000 2016 020000 SUSPENSION
JERR-DAN HDR 1000 2016 010000 STEERING
JERR-DAN HDR 1000 2015 010000 STEERING
JERR-DAN HDR 1000 2015 020000 SUSPENSION
JERR-DAN HDR 1000 2014 020000 SUSPENSION
JERR-DAN HDR 1000 2014 010000 STEERING
JERR-DAN HEAVY DUTY CARRI WRECKER 2013 020000 SUSPENSION
JERR-DAN HEAVY DUTY CARRI WRECKER 2013 010000 STEERING
JERR-DAN 50 TON WRECKER 2012 020000 SUSPENSION
JERR-DAN 50 TON WRECKER 2012 010000 STEERING
JERR-DAN HEAVY DUTY CARRI WRECKER 2012 020000 SUSPENSION
JERR-DAN HEAVY DUTY CARRI WRECKER 2012 010000 STEERING
JERR-DAN 50 TON WRECKER 2011 020000 SUSPENSION
JERR-DAN 50 TON WRECKER 2011 010000 STEERING
JERR-DAN 50 TON WRECKER 2010 020000 SUSPENSION
JERR-DAN 50 TON WRECKER 2010 010000 STEERING
JERR-DAN 50 TON WRECKER 2009 010000 STEERING
JERR-DAN 50 TON WRECKER 2009 020000 SUSPENSION
JERR-DAN JERR-DAN 020000 SUSPENSION
JERR-DAN JERR-DAN 010000 STEERING

Related JERR-DAN Recalls

CampaignModelYearComponentSummary
XLP CARRIER KIT EXTERIOR LIGHTING:BRAKE LIGHTS Jerr-Dan Corporation (Jerr-Dan) is recalling certain XLP Carrier kits. The re...
XLP CARRIER KIT EXTERIOR LIGHTING:TAIL LIGHTS Jerr-Dan Corporation (Jerr-Dan) is recalling certain XLP Carrier kits. The re...
HEAVY DUTY WRECKER 2019 ENGINE Jerr-Dan Corporation (Jerr-Dan) is recalling certain 2018-2019 Heavy Duty Wre...
HEAVY DUTY WRECKER 2018 ENGINE Jerr-Dan Corporation (Jerr-Dan) is recalling certain 2018-2019 Heavy Duty Wre...
HDR 1000 2015 EQUIPMENT:MECHANICAL:WRECKER AND WHEE... Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2014-2016 HDR...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JERR-DAN dealer. Bring this bulletin ID (SIB JD 21-354) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.