TSB: FREIGHTLINER 4RUNNER, AMG GLA35, AMG GLA45, AMG GLA45 S, AMG GLB35, C-HR, E238, G80, G90, GX460, HIGHLANDER, HIGHLANDER HYBRID, IS 300, IS 350, LC500, LEXUS, LS HYBRID, LS500, NX, NX HYBRID, NX300, PRIUS, PRIUS PRIME, RAV4 PRIME, RC 300, RC 350, RC F, RX, RX HYBRID, RX350, SEQUOIA, SIENNA, SPRINTER 1500, TACOMA, TUNDRA, VENZA (2011–2022)
Bulletin Service Campaign — April 9, 2019
Bulletin Details
| Bulletin ID | Service Campaign |
| Manufacturer | FREIGHTLINER |
| Models | 4RUNNER, AMG GLA35, AMG GLA45, AMG GLA45 S, AMG GLB35, C-HR, E238, G80, G90, GX460, HIGHLANDER, HIGHLANDER HYBRID, IS 300, IS 350, LC500, LEXUS, LS HYBRID, LS500, NX, NX HYBRID, NX300, PRIUS, PRIUS PRIME, RAV4 PRIME, RC 300, RC 350, RC F, RX, RX HYBRID, RX350, SEQUOIA, SIENNA, SPRINTER 1500, TACOMA, TUNDRA, VENZA |
| Model Years | 2011–2022 |
| Date Issued | April 9, 2019 |
| Date Added to NHTSA | September 15, 2022 |
| Component | ENGINE AND ENGINE COOLING |
| Vehicles Affected | 62 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| TOYOTA | 4RUNNER | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | GX460 | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER HYBRID | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | LS HYBRID | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | NX HYBRID | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS PRIME | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RC 350 | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RX HYBRID | 2022 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RX350 | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SEQUOIA | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | TACOMA | 2022 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | 4RUNNER | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLA35 | 2021 | 980000 UNKNOWN OR OTHER |
| MERCEDES-BENZ | AMG GLA35 | 2021 | 355100 EQUIPMENT:OTHER:LABELS |
| MERCEDES-BENZ | AMG GLA45 | 2021 | 355100 EQUIPMENT:OTHER:LABELS |
| MERCEDES-BENZ | AMG GLA45 | 2021 | 980000 UNKNOWN OR OTHER |
| MERCEDES-BENZ | AMG GLA45 S | 2021 | 355100 EQUIPMENT:OTHER:LABELS |
| MERCEDES-BENZ | AMG GLA45 S | 2021 | 980000 UNKNOWN OR OTHER |
| MERCEDES-BENZ | AMG GLB35 | 2021 | 355100 EQUIPMENT:OTHER:LABELS |
| MERCEDES-BENZ | AMG GLB35 | 2021 | 980000 UNKNOWN OR OTHER |
| TOYOTA | C-HR | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER HYBRID | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | IS 300 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | IS 350 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | LC500 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | LS HYBRID | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | LS500 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | NX | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | NX HYBRID | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | NX300 | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS PRIME | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | RAV4 PRIME | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RC 300 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RC 350 | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RC F | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RX | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RX HYBRID | 2021 | 110000 ELECTRICAL SYSTEM |
| LEXUS | RX350 | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SEQUOIA | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SIENNA | 2021 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | SIENNA | 2021 | 353000 EQUIPMENT:ELECTRICAL |
| FREIGHTLINER | SPRINTER 1500 | 2021 | 355100 EQUIPMENT:OTHER:LABELS |
| TOYOTA | TACOMA | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | TUNDRA | 2021 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | VENZA | 2021 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | VENZA | 2021 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | E238 | 2019 | 190000 TIRES |
| GENESIS | G80 | 2018 | 060000 ENGINE AND ENGINE COOLING |
| GENESIS | G80 | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GENESIS | G90 | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GENESIS | G90 | 2018 | 060000 ENGINE AND ENGINE COOLING |
| TOYOTA | TACOMA | 2017 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2016 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2015 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2014 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2013 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2012 | 160000 STRUCTURE |
| TOYOTA | TACOMA | 2011 | 160000 STRUCTURE |
| LEXUS | LEXUS | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
Related FREIGHTLINER Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FREIGHTLINER dealer. Bring this bulletin ID (Service Campaign) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.