TSB: CARRIER TRANSICOLD CARRIER TRANSICOLD, VECTOR 1800, VECTOR 1800MT, VECTOR 5100, VECTOR 6500, VECTOR 6600MT, VECTOR 8100, VECTOR 8500, VECTOR 8600 MT, VECTOR 8600MT, X2 2100 ADVANCE, X2 2100A PX, X2 2100APX, X2 2500 ADVANCE, X2 2500A PX, X2 2500APX, X4 7300, X4 7500 (2014–2016)
Bulletin SER15022 — June 15, 2015
Bulletin Details
| Bulletin ID | SER15022 |
| Manufacturer | CARRIER TRANSICOLD |
| Models | CARRIER TRANSICOLD, VECTOR 1800, VECTOR 1800MT, VECTOR 5100, VECTOR 6500, VECTOR 6600MT, VECTOR 8100, VECTOR 8500, VECTOR 8600 MT, VECTOR 8600MT, X2 2100 ADVANCE, X2 2100A PX, X2 2100APX, X2 2500 ADVANCE, X2 2500A PX, X2 2500APX, X4 7300, X4 7500 |
| Model Years | 2014–2016 |
| Date Issued | June 15, 2015 |
| Date Added to NHTSA | April 24, 2023 |
| Component | ELECTRICAL SYSTEM:WIRING |
| Vehicles Affected | 31 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Carrier Transicold announces the latest release of TRU-Tech / TRU-View PC software program. TRU-Tech / TRU-View is used to interface with Standard, Advance, and APX controlled refrigeration units.
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CARRIER TRANSICOLD | X4 7300 | 2016 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7500 | 2016 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8500 | 2015 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8600 MT | 2015 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7300 | 2015 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7500 | 2015 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8500 | 2014 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8600 MT | 2014 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7300 | 2014 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7500 | 2014 | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | CARRIER TRANSICOLD | — | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CARRIER TRANSICOLD | CARRIER TRANSICOLD | — | 350000 EQUIPMENT |
| CARRIER TRANSICOLD | CARRIER TRANSICOLD | — | 353000 EQUIPMENT:ELECTRICAL |
| CARRIER TRANSICOLD | CARRIER TRANSICOLD | — | 114000 ELECTRICAL SYSTEM:WIRING |
| CARRIER TRANSICOLD | CARRIER TRANSICOLD | — | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 1800 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 1800MT | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 5100 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 6500 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 6600MT | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8100 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8500 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | VECTOR 8600MT | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2100 ADVANCE | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2100A PX | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2100APX | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2500 ADVANCE | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2500A PX | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X2 2500APX | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7300 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
| CARRIER TRANSICOLD | X4 7500 | — | 280100 BACK OVER PREVENTION:SOFTWARE |
Related CARRIER TRANSICOLD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CARRIER TRANSICOLD dealer. Bring this bulletin ID (SER15022) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.