TSB: FREIGHTLINER ARGOSY, CENTURY CLASS, COE, CONVENTIONAL, FLD (2005–2012)

Bulletin sb9812 Cab Surfa — October 18, 2018

Bulletin Details

Bulletin IDsb9812 Cab Surfa
ManufacturerFREIGHTLINER
ModelsARGOSY, CENTURY CLASS, COE, CONVENTIONAL, FLD
Model Years2005–2012
Date IssuedOctober 18, 2018
Date Added to NHTSADecember 10, 2018
ComponentSTRUCTURE:BODY
Vehicles Affected25 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Bulletin 9812- Cab Surface Repair

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER ARGOSY 2012 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2012 162000 STRUCTURE:BODY
FREIGHTLINER CONVENTIONAL 2012 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2011 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2011 162000 STRUCTURE:BODY
FREIGHTLINER CONVENTIONAL 2011 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2010 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2010 162000 STRUCTURE:BODY
FREIGHTLINER CONVENTIONAL 2010 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2009 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2009 162000 STRUCTURE:BODY
FREIGHTLINER FLD 2009 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2008 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2008 162000 STRUCTURE:BODY
FREIGHTLINER FLD 2008 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2007 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2007 162000 STRUCTURE:BODY
FREIGHTLINER FLD 2007 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2006 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2006 162000 STRUCTURE:BODY
FREIGHTLINER FLD 2006 162000 STRUCTURE:BODY
FREIGHTLINER ARGOSY 2005 162000 STRUCTURE:BODY
FREIGHTLINER CENTURY CLASS 2005 162000 STRUCTURE:BODY
FREIGHTLINER FLD 2005 162000 STRUCTURE:BODY
FREIGHTLINER COE 162000 STRUCTURE:BODY

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FREIGHTLINER dealer. Bring this bulletin ID (sb9812 Cab Surfa) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.