TSB: FREIGHTLINER 108SD, 114SD, 122SD, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CORONADO, MINOTOUR, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX (2010–2021)

Bulletin SB60-171 — July 10, 2020

Bulletin Details

Bulletin IDSB60-171
ManufacturerFREIGHTLINER
Models108SD, 114SD, 122SD, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CORONADO, MINOTOUR, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX
Model Years2010–2021
Date IssuedJuly 10, 2020
Date Added to NHTSAJuly 27, 2020
ComponentSTRUCTURE:BODY:DOOR
Vehicles Affected142 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 108SD 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2021 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2021 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2021 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2021 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2021 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2020 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2020 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2020 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2020 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2020 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2019 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2019 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2019 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2019 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2019 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2018 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2018 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2018 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2018 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2018 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2017 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2017 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2017 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2017 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2017 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2016 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2016 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2016 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2016 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2016 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2015 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2015 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2015 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2015 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2015 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2014 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2014 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2014 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2014 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2014 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2013 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2013 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2013 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2013 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2013 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2012 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2012 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2012 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2012 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2012 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2011 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2011 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2011 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2011 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2011 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 108SD 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 114SD 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER 122SD 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER BUSINESS CLASS M2 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CASCADIA 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CENTURY CLASS 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER COLUMBIA 2010 162300 STRUCTURE:BODY:DOOR
FREIGHTLINER CORONADO 2010 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES MINOTOUR 2010 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER C2 2010 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER EFX 2010 162300 STRUCTURE:BODY:DOOR
THOMAS BUILT BUSES SAF-T-LINER HDX 2010 162300 STRUCTURE:BODY:DOOR

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FREIGHTLINER dealer. Bring this bulletin ID (SB60-171) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.