TSB: FREIGHTLINER A LINE, A-LINE, ACTERRA, L LINE, L-LINE, S2 (1994–2010)

Bulletin SB-31-4 — December 1, 2010

Bulletin Details

Bulletin IDSB-31-4
ManufacturerFREIGHTLINER
ModelsA LINE, A-LINE, ACTERRA, L LINE, L-LINE, S2
Model Years1994–2010
Date IssuedDecember 1, 2010
Date Added to NHTSAJanuary 13, 2010
ComponentSUSPENSION
Vehicles Affected55 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

STERLING TRUCK: AIRLINER SUSPENSION SIX PIECE BOLTED SERVICE CROSSMEMBER. SIX PIECE BOLTED SERVICE CROSS MEMBERS ARE AN IMPROVED, MORE DURABLE SERVICE REPLACEMENT FOR FIVE PIECE WELDED CROSS MEMBERS, OR BOLTED FIVE PIECE SERVICE CROSS MEM

Affected Vehicles

MakeModelYearComponent
STERLING A-LINE 2010 020000 SUSPENSION
STERLING ACTERRA 2010 020000 SUSPENSION
STERLING L-LINE 2010 020000 SUSPENSION
STERLING A-LINE 2009 020000 SUSPENSION
STERLING ACTERRA 2009 020000 SUSPENSION
STERLING L-LINE 2009 020000 SUSPENSION
FREIGHTLINER S2 2009 020000 SUSPENSION
STERLING A-LINE 2008 020000 SUSPENSION
STERLING ACTERRA 2008 020000 SUSPENSION
STERLING L-LINE 2008 020000 SUSPENSION
STERLING A-LINE 2007 020000 SUSPENSION
STERLING ACTERRA 2007 020000 SUSPENSION
STERLING L-LINE 2007 020000 SUSPENSION
STERLING A-LINE 2006 020000 SUSPENSION
STERLING ACTERRA 2006 020000 SUSPENSION
STERLING L-LINE 2006 020000 SUSPENSION
STERLING A-LINE 2005 020000 SUSPENSION
STERLING ACTERRA 2005 020000 SUSPENSION
STERLING L-LINE 2005 020000 SUSPENSION
STERLING A-LINE 2004 020000 SUSPENSION
STERLING ACTERRA 2004 020000 SUSPENSION
STERLING L-LINE 2004 020000 SUSPENSION
STERLING A-LINE 2003 020000 SUSPENSION
STERLING ACTERRA 2003 020000 SUSPENSION
STERLING L-LINE 2003 020000 SUSPENSION
STERLING A LINE 2002 020000 SUSPENSION
STERLING A-LINE 2002 020000 SUSPENSION
STERLING ACTERRA 2002 020000 SUSPENSION
STERLING L LINE 2002 020000 SUSPENSION
STERLING L-LINE 2002 020000 SUSPENSION
STERLING A LINE 2001 020000 SUSPENSION
STERLING A-LINE 2001 020000 SUSPENSION
STERLING ACTERRA 2001 020000 SUSPENSION
STERLING L LINE 2001 020000 SUSPENSION
STERLING L-LINE 2001 020000 SUSPENSION
STERLING A LINE 2000 020000 SUSPENSION
STERLING ACTERRA 2000 020000 SUSPENSION
STERLING L LINE 2000 020000 SUSPENSION
STERLING L-LINE 2000 020000 SUSPENSION
STERLING A LINE 1999 020000 SUSPENSION
STERLING ACTERRA 1999 020000 SUSPENSION
STERLING L LINE 1999 020000 SUSPENSION
STERLING L-LINE 1999 020000 SUSPENSION
STERLING A LINE 1998 020000 SUSPENSION
STERLING ACTERRA 1998 020000 SUSPENSION
STERLING L LINE 1998 020000 SUSPENSION
STERLING ACTERRA 1997 020000 SUSPENSION
STERLING ACTERRA 1996 020000 SUSPENSION
STERLING ACTERRA 1995 020000 SUSPENSION
STERLING ACTERRA 1994 020000 SUSPENSION
STERLING A LINE 020000 SUSPENSION
STERLING ACTERRA 020000 SUSPENSION
STERLING L LINE 020000 SUSPENSION

Related FREIGHTLINER Recalls

CampaignModelYearComponentSummary
BUSINESS CLASS M2 2024 STEERING:GEAR BOX (OTHER THAN RACK AN... Fontaine Modification Company (Fontaine Modification) is recalling certain 20...
BUSINESS CLASS M2 2025 STEERING:GEAR BOX (OTHER THAN RACK AN... Fontaine Modification Company (Fontaine Modification) is recalling certain 20...
108SD 2020 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...
108SD 2021 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...
108SD 2022 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FREIGHTLINER dealer. Bring this bulletin ID (SB-31-4) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.