TSB: MCI J4500 (2013–2017)

Bulletin SB 445 — March 24, 2017

Bulletin Details

Bulletin IDSB 445
ManufacturerMCI
ModelsJ4500
Model Years2013–2017
Date IssuedMarch 24, 2017
Date Added to NHTSASeptember 13, 2017
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Vehicles Affected10 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Service Bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches, and that the transmission interface harness wire loom may wear d

Affected Vehicles

MakeModelYearComponent
MCI J4500 2017 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MCI J4500 2017 114000 ELECTRICAL SYSTEM:WIRING
MCI J4500 2016 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MCI J4500 2016 114000 ELECTRICAL SYSTEM:WIRING
MCI J4500 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MCI J4500 2015 114000 ELECTRICAL SYSTEM:WIRING
MCI J4500 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MCI J4500 2014 114000 ELECTRICAL SYSTEM:WIRING
MCI J4500 2013 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MCI J4500 2013 114000 ELECTRICAL SYSTEM:WIRING

Related MCI Recalls

CampaignModelYearComponentSummary
E4500 1998 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2006 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2005 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2004 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2003 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MCI dealer. Bring this bulletin ID (SB 445) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.