TSB: MAZDA CX-3, CX-5, CX-9, MAZDA3, MX-30 PHEV (2021–2022)

Bulletin SA-045-22 — July 12, 2022

Bulletin Details

Bulletin IDSA-045-22
ManufacturerMAZDA
ModelsCX-3, CX-5, CX-9, MAZDA3, MX-30 PHEV
Model Years2021–2022
Date IssuedJuly 12, 2022
Date Added to NHTSAAugust 4, 2022
ComponentSTRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when

Affected Vehicles

MakeModelYearComponent
MAZDA CX-5 2022 350000 EQUIPMENT
MAZDA CX-5 2022 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA CX-9 2022 350000 EQUIPMENT
MAZDA CX-9 2022 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA MAZDA3 2022 350000 EQUIPMENT
MAZDA MAZDA3 2022 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA MX-30 PHEV 2022 350000 EQUIPMENT
MAZDA MX-30 PHEV 2022 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA CX-3 2021 350000 EQUIPMENT
MAZDA CX-3 2021 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA CX-5 2021 350000 EQUIPMENT
MAZDA CX-5 2021 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA CX-9 2021 350000 EQUIPMENT
MAZDA CX-9 2021 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
MAZDA MAZDA3 2021 350000 EQUIPMENT
MAZDA MAZDA3 2021 162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Related MAZDA Recalls

CampaignModelYearComponentSummary
CX-50 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-50 HYBRID 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-70 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2024 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MAZDA dealer. Bring this bulletin ID (SA-045-22) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.