TSB: FCA FCA, GRAND CHEROKEE (2021–2024)

Bulletin S2308000054 — April 1, 2023

Bulletin Details

Bulletin IDS2308000054
ManufacturerFCA
ModelsFCA, GRAND CHEROKEE
Model Years2021–2024
Date IssuedApril 1, 2023
Date Added to NHTSAJanuary 16, 2024
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluste

Affected Vehicles

MakeModelYearComponent
JEEP GRAND CHEROKEE 2024 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JEEP GRAND CHEROKEE 2024 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP GRAND CHEROKEE 2023 280000 BACK OVER PREVENTION
JEEP GRAND CHEROKEE 2023 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2023 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2023 118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
JEEP GRAND CHEROKEE 2023 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP GRAND CHEROKEE 2023 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JEEP GRAND CHEROKEE 2023 280000 BACK OVER PREVENTION
JEEP GRAND CHEROKEE 2022 280000 BACK OVER PREVENTION
JEEP GRAND CHEROKEE 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP GRAND CHEROKEE 2022 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JEEP GRAND CHEROKEE 2022 118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
JEEP GRAND CHEROKEE 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2022 280000 BACK OVER PREVENTION
JEEP GRAND CHEROKEE 2021 280000 BACK OVER PREVENTION
JEEP GRAND CHEROKEE 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP GRAND CHEROKEE 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JEEP GRAND CHEROKEE 2021 118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
JEEP GRAND CHEROKEE 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
JEEP GRAND CHEROKEE 2021 280000 BACK OVER PREVENTION
FCA FCA 353000 EQUIPMENT:ELECTRICAL

Related FCA Recalls

CampaignModelYearComponentSummary
MOPAR CANVAS SEAT COVER EQUIPMENT Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for c...
MOPAR CANVAS SEAT COVER EQUIPMENT Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for c...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCA dealer. Bring this bulletin ID (S2308000054) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.