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TSB: BUICK ACADIA, ENCLAVE, OUTLOOK, TRAVERSE (2007–2013)

Bulletin 070089021N — October 30, 2012

Bulletin Details

Bulletin ID070089021N
ManufacturerBUICK
ModelsACADIA, ENCLAVE, OUTLOOK, TRAVERSE
Model Years2007–2013
Date IssuedOctober 30, 2012
Date Added to NHTSANovember 29, 2016
ComponentTRAILER HITCHES
Vehicles Affected44 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

THIS INFORMATIONAL BULLETIN PROVIDES SUPPLEMENTAL INFORMATION ON TRAILER TOWING AND RECREATIONAL VEHICLE TOWING GUIDELINES.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2013 350000 EQUIPMENT
GMC ACADIA 2013 210000 TRAILER HITCHES
BUICK ENCLAVE 2013 350000 EQUIPMENT
BUICK ENCLAVE 2013 210000 TRAILER HITCHES
CHEVROLET TRAVERSE 2013 350000 EQUIPMENT
CHEVROLET TRAVERSE 2013 210000 TRAILER HITCHES
GMC ACADIA 2012 350000 EQUIPMENT
GMC ACADIA 2012 210000 TRAILER HITCHES
BUICK ENCLAVE 2012 210000 TRAILER HITCHES
BUICK ENCLAVE 2012 350000 EQUIPMENT
CHEVROLET TRAVERSE 2012 210000 TRAILER HITCHES
CHEVROLET TRAVERSE 2012 350000 EQUIPMENT
GMC ACADIA 2011 350000 EQUIPMENT
GMC ACADIA 2011 210000 TRAILER HITCHES
BUICK ENCLAVE 2011 350000 EQUIPMENT
BUICK ENCLAVE 2011 210000 TRAILER HITCHES
CHEVROLET TRAVERSE 2011 350000 EQUIPMENT
CHEVROLET TRAVERSE 2011 210000 TRAILER HITCHES
GMC ACADIA 2010 350000 EQUIPMENT
GMC ACADIA 2010 210000 TRAILER HITCHES
BUICK ENCLAVE 2010 210000 TRAILER HITCHES
BUICK ENCLAVE 2010 350000 EQUIPMENT
SATURN OUTLOOK 2010 210000 TRAILER HITCHES
SATURN OUTLOOK 2010 350000 EQUIPMENT
CHEVROLET TRAVERSE 2010 210000 TRAILER HITCHES
CHEVROLET TRAVERSE 2010 350000 EQUIPMENT
GMC ACADIA 2009 210000 TRAILER HITCHES
GMC ACADIA 2009 350000 EQUIPMENT
BUICK ENCLAVE 2009 210000 TRAILER HITCHES
BUICK ENCLAVE 2009 350000 EQUIPMENT
SATURN OUTLOOK 2009 210000 TRAILER HITCHES
SATURN OUTLOOK 2009 350000 EQUIPMENT
CHEVROLET TRAVERSE 2009 210000 TRAILER HITCHES
CHEVROLET TRAVERSE 2009 350000 EQUIPMENT
GMC ACADIA 2008 350000 EQUIPMENT
GMC ACADIA 2008 210000 TRAILER HITCHES
BUICK ENCLAVE 2008 350000 EQUIPMENT
BUICK ENCLAVE 2008 210000 TRAILER HITCHES
SATURN OUTLOOK 2008 350000 EQUIPMENT
SATURN OUTLOOK 2008 210000 TRAILER HITCHES
GMC ACADIA 2007 350000 EQUIPMENT
GMC ACADIA 2007 210000 TRAILER HITCHES
SATURN OUTLOOK 2007 350000 EQUIPMENT
SATURN OUTLOOK 2007 210000 TRAILER HITCHES

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (070089021N) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

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Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.

Back to All TSBs