TSB: KIA CADENZA, FORTE, K900, NIRO HYBRID, OPTIMA, SEDONA, SORENTO, SOUL, SPORTAGE (2014–2017)

Bulletin PS472R1 — November 15, 2016

Bulletin Details

Bulletin IDPS472R1
ManufacturerKIA
ModelsCADENZA, FORTE, K900, NIRO HYBRID, OPTIMA, SEDONA, SORENTO, SOUL, SPORTAGE
Model Years2014–2017
Date IssuedNovember 15, 2016
Date Added to NHTSAAugust 2, 2017
ComponentELECTRICAL SYSTEM
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipp

Affected Vehicles

MakeModelYearComponent
KIA CADENZA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA CADENZA 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA CADENZA 2017 110000 ELECTRICAL SYSTEM
KIA FORTE 2017 110000 ELECTRICAL SYSTEM
KIA FORTE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA FORTE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA NIRO HYBRID 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA NIRO HYBRID 2017 110000 ELECTRICAL SYSTEM
KIA NIRO HYBRID 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA OPTIMA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA OPTIMA 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA OPTIMA 2017 110000 ELECTRICAL SYSTEM
KIA SORENTO 2017 110000 ELECTRICAL SYSTEM
KIA SORENTO 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SORENTO 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SOUL 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SOUL 2017 110000 ELECTRICAL SYSTEM
KIA SOUL 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SPORTAGE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SPORTAGE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SPORTAGE 2017 110000 ELECTRICAL SYSTEM
KIA K900 2016 110000 ELECTRICAL SYSTEM
KIA K900 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA K900 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA OPTIMA 2016 110000 ELECTRICAL SYSTEM
KIA OPTIMA 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA OPTIMA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SEDONA 2016 110000 ELECTRICAL SYSTEM
KIA SEDONA 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SEDONA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SORENTO 2016 110000 ELECTRICAL SYSTEM
KIA SORENTO 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SOUL 2016 110000 ELECTRICAL SYSTEM
KIA SOUL 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SOUL 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA K900 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA K900 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA K900 2015 110000 ELECTRICAL SYSTEM
KIA SEDONA 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SEDONA 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SEDONA 2015 110000 ELECTRICAL SYSTEM
KIA SOUL 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SOUL 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KIA SOUL 2015 110000 ELECTRICAL SYSTEM
KIA SOUL 2014 110000 ELECTRICAL SYSTEM
KIA SOUL 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SOUL 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

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CARNIVAL 2026 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KIA dealer. Bring this bulletin ID (PS472R1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.