TSB: BUICK ATS, CT6, CTS, ENCLAVE, LACROSSE, REGAL, TRAVERSE, XT5 (2016–2019)

Bulletin PIP5568C — November 13, 2018

Bulletin Details

Bulletin IDPIP5568C
ManufacturerBUICK
ModelsATS, CT6, CTS, ENCLAVE, LACROSSE, REGAL, TRAVERSE, XT5
Model Years2016–2019
Date IssuedNovember 13, 2018
Date Added to NHTSADecember 17, 2018
ComponentENGINE (PWS)
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024). Revised to include the possibility of setting in pairs and some drivabili

Affected Vehicles

MakeModelYearComponent
CADILLAC ATS 2019 060000 ENGINE (PWS)
CADILLAC CT6 2019 060000 ENGINE (PWS)
CADILLAC CTS 2019 060000 ENGINE (PWS)
BUICK ENCLAVE 2019 060000 ENGINE (PWS)
BUICK LACROSSE 2019 060000 ENGINE (PWS)
BUICK REGAL 2019 060000 ENGINE (PWS)
CHEVROLET TRAVERSE 2019 060000 ENGINE (PWS)
CADILLAC XT5 2019 060000 ENGINE (PWS)
CADILLAC ATS 2018 060000 ENGINE (PWS)
CADILLAC CT6 2018 060000 ENGINE (PWS)
CADILLAC CTS 2018 060000 ENGINE (PWS)
BUICK ENCLAVE 2018 060000 ENGINE (PWS)
BUICK LACROSSE 2018 060000 ENGINE (PWS)
BUICK REGAL 2018 060000 ENGINE (PWS)
CHEVROLET TRAVERSE 2018 060000 ENGINE (PWS)
CADILLAC XT5 2018 060000 ENGINE (PWS)
CADILLAC ATS 2017 060000 ENGINE (PWS)
CADILLAC CT6 2017 060000 ENGINE (PWS)
CADILLAC CTS 2017 060000 ENGINE (PWS)
BUICK LACROSSE 2017 060000 ENGINE (PWS)
CADILLAC XT5 2017 060000 ENGINE (PWS)
CADILLAC ATS 2016 060000 ENGINE (PWS)
CADILLAC CT6 2016 060000 ENGINE (PWS)
CADILLAC CTS 2016 060000 ENGINE (PWS)

Related BUICK Recalls

CampaignModelYearComponentSummary
REGAL 2013 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
ENCLAVE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ENVISION 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
VERANO 2014 AIR BAGS:SIDE/WINDOW General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIP5568C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.