TSB: BUICK ATS, CAPRICE POLICE PURSUIT, CAPTIVA, EQUINOX, IMPALA, LACROSSE, SRX, TERRAIN (2011–2017)

Bulletin PIP5385C — January 31, 2017

Bulletin Details

Bulletin IDPIP5385C
ManufacturerBUICK
ModelsATS, CAPRICE POLICE PURSUIT, CAPTIVA, EQUINOX, IMPALA, LACROSSE, SRX, TERRAIN
Model Years2011–2017
Date IssuedJanuary 31, 2017
Date Added to NHTSAAugust 15, 2017
ComponentFUEL SYSTEM, GASOLINE
Vehicles Affected80 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the

Affected Vehicles

MakeModelYearComponent
CHEVROLET EQUINOX 2017 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2017 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2017 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2017 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2017 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2017 070000 FUEL SYSTEM, GASOLINE
CHEVROLET EQUINOX 2016 070000 FUEL SYSTEM, GASOLINE
CHEVROLET EQUINOX 2016 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2016 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2016 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BUICK LACROSSE 2016 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2016 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2016 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2016 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2016 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2016 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPRICE POLICE PURSUIT 2015 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPRICE POLICE PURSUIT 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPTIVA 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPTIVA 2015 070000 FUEL SYSTEM, GASOLINE
CHEVROLET EQUINOX 2015 070000 FUEL SYSTEM, GASOLINE
CHEVROLET EQUINOX 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2015 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BUICK LACROSSE 2015 070000 FUEL SYSTEM, GASOLINE
CADILLAC SRX 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2015 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2015 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2015 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPRICE POLICE PURSUIT 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPRICE POLICE PURSUIT 2014 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPTIVA 2014 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPTIVA 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2014 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2014 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BUICK LACROSSE 2014 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2014 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2014 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2014 070000 FUEL SYSTEM, GASOLINE
CADILLAC ATS 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC ATS 2013 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPRICE POLICE PURSUIT 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPRICE POLICE PURSUIT 2013 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPTIVA 2013 070000 FUEL SYSTEM, GASOLINE
CHEVROLET CAPTIVA 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2013 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2013 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2013 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2013 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2013 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2013 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPRICE POLICE PURSUIT 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET CAPRICE POLICE PURSUIT 2012 070000 FUEL SYSTEM, GASOLINE
CHEVROLET EQUINOX 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2012 070000 FUEL SYSTEM, GASOLINE
CHEVROLET IMPALA 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET IMPALA 2012 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2012 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2012 070000 FUEL SYSTEM, GASOLINE
CADILLAC SRX 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2012 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2012 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2011 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVROLET EQUINOX 2011 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2011 070000 FUEL SYSTEM, GASOLINE
BUICK LACROSSE 2011 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2011 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CADILLAC SRX 2011 070000 FUEL SYSTEM, GASOLINE
GMC TERRAIN 2011 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GMC TERRAIN 2011 070000 FUEL SYSTEM, GASOLINE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIP5385C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.