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TSB: BUICK ACADIA, ATS, CAMARO, CTS, ENCLAVE, EQUINOX, G8, GM, LACROSSE, OUTLOOK, SRX, STS, TERRAIN, TORRENT, TRAVERSE, XTS (2004–2014)

Bulletin PIP4964C — January 1, 2014

Bulletin Details

Bulletin IDPIP4964C
ManufacturerBUICK
ModelsACADIA, ATS, CAMARO, CTS, ENCLAVE, EQUINOX, G8, GM, LACROSSE, OUTLOOK, SRX, STS, TERRAIN, TORRENT, TRAVERSE, XTS
Model Years2004–2014
Date IssuedJanuary 1, 2014
Date Added to NHTSAAugust 15, 2017
ComponentENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Vehicles Affected157 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC ATS 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC ATS 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET CAMARO 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET CAMARO 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK LACROSSE 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK LACROSSE 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC TERRAIN 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC TERRAIN 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC XTS 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC XTS 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC ACADIA 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC ATS 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC ATS 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET CAMARO 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET CAMARO 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK LACROSSE 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK LACROSSE 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC TERRAIN 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC TERRAIN 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC XTS 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC XTS 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC ACADIA 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET CAMARO 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET CAMARO 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK LACROSSE 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK LACROSSE 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC TERRAIN 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC TERRAIN 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2012 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC ACADIA 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET CAMARO 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET CAMARO 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK LACROSSE 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK LACROSSE 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC TERRAIN 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC TERRAIN 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2011 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC ACADIA 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET CAMARO 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET CAMARO 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK LACROSSE 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK LACROSSE 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SATURN OUTLOOK 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SATURN OUTLOOK 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC TERRAIN 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC TERRAIN 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2010 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GMC ACADIA 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK ENCLAVE 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BUICK ENCLAVE 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PONTIAC G8 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PONTIAC G8 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SATURN OUTLOOK 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SATURN OUTLOOK 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PONTIAC TORRENT 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PONTIAC TORRENT 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET TRAVERSE 2009 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET TRAVERSE 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVROLET EQUINOX 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHEVROLET EQUINOX 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PONTIAC G8 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PONTIAC G8 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PONTIAC TORRENT 2008 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PONTIAC TORRENT 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2007 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2007 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2007 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2006 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2006 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2006 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2005 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2005 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC STS 2005 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC STS 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC CTS 2004 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC CTS 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CADILLAC SRX 2004 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CADILLAC SRX 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIP4964C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

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Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.

Back to All TSBs