TSB: BUICK ACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ENCORE, ENVISION, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, SIERRA, SILVERADO, SUBURBAN, VOLT, XT5, XTS, YUKON DENALI (2016–2017)

Bulletin PIC6218B — February 24, 2017

Bulletin Details

Bulletin IDPIC6218B
ManufacturerBUICK
ModelsACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ENCORE, ENVISION, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, SIERRA, SILVERADO, SUBURBAN, VOLT, XT5, XTS, YUKON DENALI
Model Years2016–2017
Date IssuedFebruary 24, 2017
Date Added to NHTSAAugust 15, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected69 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missi

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GMC ACADIA 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
GMC ACADIA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ATS 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC ATS 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CADILLAC ATS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET CAMARO 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET CAMARO 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC CANYON 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GMC CANYON 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
GMC CANYON 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET COLORADO 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET COLORADO 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET COLORADO 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET CORVETTE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CORVETTE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET CORVETTE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET CRUZE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CRUZE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET CRUZE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC CT6 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC CT6 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CADILLAC CT6 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CTS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CTS 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CADILLAC CTS 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
BUICK ENCORE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
BUICK ENCORE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
BUICK ENVISION 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
BUICK ENVISION 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
BUICK ENVISION 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE ESV 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE ESV 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC ESCALADE ESV 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET IMPALA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET IMPALA 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET IMPALA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
BUICK LACROSSE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
BUICK LACROSSE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET MALIBU 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET MALIBU 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET MALIBU 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GMC SIERRA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET SILVERADO 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET SILVERADO 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET SILVERADO 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SUBURBAN 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET SUBURBAN 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SUBURBAN 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET VOLT 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET VOLT 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC XT5 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC XT5 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CADILLAC XT5 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CADILLAC XTS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC XTS 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CADILLAC XTS 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GMC YUKON DENALI 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON DENALI 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
GMC YUKON DENALI 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET CAMARO 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
CHEVROLET CAMARO 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHEVROLET CAMARO 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIC6218B) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.