TSB: BUICK CAMARO, CAPRICE, CRUZE, ENCORE, EQUINOX, LACROSSE, MALIBU, ORLANDO, REGAL, SS, TERRAIN, VERANO, VOLT (2012–2015)

Bulletin PIC6120 — August 13, 2015

Bulletin Details

Bulletin IDPIC6120
ManufacturerBUICK
ModelsCAMARO, CAPRICE, CRUZE, ENCORE, EQUINOX, LACROSSE, MALIBU, ORLANDO, REGAL, SS, TERRAIN, VERANO, VOLT
Model Years2012–2015
Date IssuedAugust 13, 2015
Date Added to NHTSAAugust 15, 2017
ComponentEQUIPMENT:ELECTRICAL
Vehicles Affected86 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and t

Affected Vehicles

MakeModelYearComponent
CHEVROLET CAMARO 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAPRICE 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAPRICE 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2015 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2015 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2015 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SS 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SS 2015 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC TERRAIN 2015 353000 EQUIPMENT:ELECTRICAL
BUICK VERANO 2015 353000 EQUIPMENT:ELECTRICAL
BUICK VERANO 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAPRICE 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAPRICE 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CRUZE 2014 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET ORLANDO 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET ORLANDO 2014 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SS 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SS 2014 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2014 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK VERANO 2014 353000 EQUIPMENT:ELECTRICAL
BUICK VERANO 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2013 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CRUZE 2013 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2013 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2013 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2013 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET MALIBU 2013 353000 EQUIPMENT:ELECTRICAL
CHEVROLET MALIBU 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET ORLANDO 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET ORLANDO 2013 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2013 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2013 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK VERANO 2013 353000 EQUIPMENT:ELECTRICAL
BUICK VERANO 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2013 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET ORLANDO 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET ORLANDO 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2012 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC TERRAIN 2012 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK VERANO 2012 353000 EQUIPMENT:ELECTRICAL
BUICK VERANO 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VOLT 2012 353000 EQUIPMENT:ELECTRICAL

Related BUICK Recalls

CampaignModelYearComponentSummary
ENVISION 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ENCLAVE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2013 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIC6120) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.