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TSB: BUICK ACADIA, ATS, CRUZE, CTS, ENVISION, IMPALA, LACROSSE, MALIBU, REGAL, VOLT, XT5, XTS (2011–2020)

Bulletin PIC5779K — July 19, 2019

Bulletin Details

Bulletin IDPIC5779K
ManufacturerBUICK
ModelsACADIA, ATS, CRUZE, CTS, ENVISION, IMPALA, LACROSSE, MALIBU, REGAL, VOLT, XT5, XTS
Model Years2011–2020
Date IssuedJuly 19, 2019
Date Added to NHTSAAugust 12, 2019
ComponentSTRUCTURE
Vehicles Affected69 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for

Affected Vehicles

MakeModelYearComponent
BUICK ENVISION 2020 160000 STRUCTURE
CHEVROLET IMPALA 2020 160000 STRUCTURE
CHEVROLET MALIBU 2020 160000 STRUCTURE
BUICK REGAL 2020 160000 STRUCTURE
CADILLAC XT5 2020 160000 STRUCTURE
GMC ACADIA 2019 160000 STRUCTURE
CADILLAC ATS 2019 160000 STRUCTURE
CHEVROLET CRUZE 2019 160000 STRUCTURE
CADILLAC CTS 2019 160000 STRUCTURE
BUICK ENVISION 2019 160000 STRUCTURE
CHEVROLET IMPALA 2019 160000 STRUCTURE
BUICK LACROSSE 2019 160000 STRUCTURE
CHEVROLET MALIBU 2019 160000 STRUCTURE
BUICK REGAL 2019 160000 STRUCTURE
CHEVROLET VOLT 2019 160000 STRUCTURE
CADILLAC XT5 2019 160000 STRUCTURE
CADILLAC XTS 2019 160000 STRUCTURE
GMC ACADIA 2018 160000 STRUCTURE
CADILLAC ATS 2018 160000 STRUCTURE
CHEVROLET CRUZE 2018 160000 STRUCTURE
CADILLAC CTS 2018 160000 STRUCTURE
BUICK ENVISION 2018 160000 STRUCTURE
CHEVROLET IMPALA 2018 160000 STRUCTURE
BUICK LACROSSE 2018 160000 STRUCTURE
CHEVROLET MALIBU 2018 160000 STRUCTURE
BUICK REGAL 2018 160000 STRUCTURE
CHEVROLET VOLT 2018 160000 STRUCTURE
CADILLAC XT5 2018 160000 STRUCTURE
CADILLAC XTS 2018 160000 STRUCTURE
GMC ACADIA 2017 160000 STRUCTURE
CADILLAC ATS 2017 160000 STRUCTURE
CHEVROLET CRUZE 2017 160000 STRUCTURE
CADILLAC CTS 2017 160000 STRUCTURE
BUICK ENVISION 2017 160000 STRUCTURE
CHEVROLET IMPALA 2017 160000 STRUCTURE
BUICK LACROSSE 2017 160000 STRUCTURE
CHEVROLET MALIBU 2017 160000 STRUCTURE
BUICK REGAL 2017 160000 STRUCTURE
CHEVROLET VOLT 2017 160000 STRUCTURE
CADILLAC XT5 2017 160000 STRUCTURE
CADILLAC XTS 2017 160000 STRUCTURE
CADILLAC ATS 2016 160000 STRUCTURE
CHEVROLET CRUZE 2016 160000 STRUCTURE
CADILLAC CTS 2016 160000 STRUCTURE
CHEVROLET IMPALA 2016 160000 STRUCTURE
CHEVROLET MALIBU 2016 160000 STRUCTURE
BUICK REGAL 2016 160000 STRUCTURE
CHEVROLET VOLT 2016 160000 STRUCTURE
CADILLAC XTS 2016 160000 STRUCTURE
CADILLAC ATS 2015 160000 STRUCTURE
CHEVROLET CRUZE 2015 160000 STRUCTURE
CADILLAC CTS 2015 160000 STRUCTURE
CHEVROLET IMPALA 2015 160000 STRUCTURE
BUICK REGAL 2015 160000 STRUCTURE
CADILLAC XTS 2015 160000 STRUCTURE
CADILLAC ATS 2014 160000 STRUCTURE
CHEVROLET CRUZE 2014 160000 STRUCTURE
CADILLAC CTS 2014 160000 STRUCTURE
CHEVROLET IMPALA 2014 160000 STRUCTURE
BUICK REGAL 2014 160000 STRUCTURE
CADILLAC XTS 2014 160000 STRUCTURE
CADILLAC ATS 2013 160000 STRUCTURE
CHEVROLET CRUZE 2013 160000 STRUCTURE
BUICK REGAL 2013 160000 STRUCTURE
CADILLAC XTS 2013 160000 STRUCTURE
CHEVROLET CRUZE 2012 160000 STRUCTURE
BUICK REGAL 2012 160000 STRUCTURE
CHEVROLET CRUZE 2011 160000 STRUCTURE
BUICK REGAL 2011 160000 STRUCTURE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIC5779K) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

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Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.

Back to All TSBs