TSB: BUICK ATS, CRUZE, CTS, IMPALA, REGAL, XTS (2011–2016)

Bulletin PIC5779F — April 27, 2015

Bulletin Details

Bulletin IDPIC5779F
ManufacturerBUICK
ModelsATS, CRUZE, CTS, IMPALA, REGAL, XTS
Model Years2011–2016
Date IssuedApril 27, 2015
Date Added to NHTSAAugust 15, 2017
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Vehicles Affected25 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for

Affected Vehicles

MakeModelYearComponent
CADILLAC ATS 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET IMPALA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC XTS 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ATS 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC CTS 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET IMPALA 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC XTS 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ATS 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC CTS 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET IMPALA 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC XTS 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ATS 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC XTS 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET CRUZE 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
BUICK REGAL 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related BUICK Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIC5779F) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.