TSB: BUICK IMPALA, LACROSSE, MALIBU, REGAL, XTS (2010–2014)

Bulletin PIC-5822 — August 1, 2013

Bulletin Details

Bulletin IDPIC-5822
ManufacturerBUICK
ModelsIMPALA, LACROSSE, MALIBU, REGAL, XTS
Model Years2010–2014
Date IssuedAugust 1, 2013
Date Added to NHTSAMay 8, 2013
ComponentSTRUCTURE
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CHEVROELT: WATER ON THE FLOOR OR CARPET. THIS COULD BE CAUSED BY THE FRONT WHEEL HOUSE FLANGE HAVING A VOID IN THE SEALER. THIS CAN BE CORRECTED BY SEALING THE VOID. ALSO INCLUDED BUICK LACROSSE, BUICK REGAL, CADILLAC XTS, AND CHEVROLET MAL

Affected Vehicles

MakeModelYearComponent
CHEVROLET IMPALA 2014 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CHEVROLET IMPALA 2014 160000 STRUCTURE
BUICK LACROSSE 2013 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK LACROSSE 2013 160000 STRUCTURE
CHEVROLET MALIBU 2013 160000 STRUCTURE
CHEVROLET MALIBU 2013 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK REGAL 2013 160000 STRUCTURE
BUICK REGAL 2013 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CADILLAC XTS 2013 160000 STRUCTURE
CADILLAC XTS 2013 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK LACROSSE 2012 160000 STRUCTURE
BUICK LACROSSE 2012 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK REGAL 2012 160000 STRUCTURE
BUICK REGAL 2012 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK LACROSSE 2011 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK LACROSSE 2011 160000 STRUCTURE
BUICK REGAL 2011 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BUICK REGAL 2011 160000 STRUCTURE
BUICK LACROSSE 2010 160000 STRUCTURE
BUICK LACROSSE 2010 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PIC-5822) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.