TSB: BUICK CRUZE, ELR, EQUINOX, IMPALA, LACROSSE, MALIBU, REGAL, TERRAIN, VERANO, VOLT (2010–2016)

Bulletin PI1521 — August 10, 2015

Bulletin Details

Bulletin IDPI1521
ManufacturerBUICK
ModelsCRUZE, ELR, EQUINOX, IMPALA, LACROSSE, MALIBU, REGAL, TERRAIN, VERANO, VOLT
Model Years2010–2016
Date IssuedAugust 10, 2015
Date Added to NHTSAAugust 15, 2017
ComponentSTEERING
Vehicles Affected135 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.

Affected Vehicles

MakeModelYearComponent
CHEVROLET EQUINOX 2016 010000 STEERING
CHEVROLET EQUINOX 2016 100000 POWER TRAIN
CHEVROLET EQUINOX 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET IMPALA 2016 010000 STEERING
CHEVROLET IMPALA 2016 100000 POWER TRAIN
CHEVROLET IMPALA 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK LACROSSE 2016 010000 STEERING
BUICK LACROSSE 2016 100000 POWER TRAIN
BUICK LACROSSE 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET MALIBU 2016 010000 STEERING
CHEVROLET MALIBU 2016 100000 POWER TRAIN
CHEVROLET MALIBU 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK REGAL 2016 010000 STEERING
BUICK REGAL 2016 100000 POWER TRAIN
BUICK REGAL 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2016 010000 STEERING
GMC TERRAIN 2016 100000 POWER TRAIN
GMC TERRAIN 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET CRUZE 2015 010000 STEERING
CHEVROLET CRUZE 2015 100000 POWER TRAIN
CHEVROLET CRUZE 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CADILLAC ELR 2015 010000 STEERING
CADILLAC ELR 2015 100000 POWER TRAIN
CADILLAC ELR 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2015 010000 STEERING
CHEVROLET EQUINOX 2015 100000 POWER TRAIN
CHEVROLET EQUINOX 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET IMPALA 2015 010000 STEERING
CHEVROLET IMPALA 2015 100000 POWER TRAIN
CHEVROLET IMPALA 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK LACROSSE 2015 010000 STEERING
BUICK LACROSSE 2015 100000 POWER TRAIN
BUICK LACROSSE 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET MALIBU 2015 010000 STEERING
CHEVROLET MALIBU 2015 100000 POWER TRAIN
CHEVROLET MALIBU 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK REGAL 2015 010000 STEERING
BUICK REGAL 2015 100000 POWER TRAIN
BUICK REGAL 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2015 010000 STEERING
GMC TERRAIN 2015 100000 POWER TRAIN
GMC TERRAIN 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK VERANO 2015 010000 STEERING
BUICK VERANO 2015 100000 POWER TRAIN
BUICK VERANO 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET VOLT 2015 010000 STEERING
CHEVROLET VOLT 2015 100000 POWER TRAIN
CHEVROLET VOLT 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET CRUZE 2014 010000 STEERING
CHEVROLET CRUZE 2014 100000 POWER TRAIN
CHEVROLET CRUZE 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CADILLAC ELR 2014 010000 STEERING
CADILLAC ELR 2014 100000 POWER TRAIN
CADILLAC ELR 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2014 010000 STEERING
CHEVROLET EQUINOX 2014 100000 POWER TRAIN
CHEVROLET EQUINOX 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET IMPALA 2014 010000 STEERING
CHEVROLET IMPALA 2014 100000 POWER TRAIN
CHEVROLET IMPALA 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK LACROSSE 2014 010000 STEERING
BUICK LACROSSE 2014 100000 POWER TRAIN
BUICK LACROSSE 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET MALIBU 2014 010000 STEERING
CHEVROLET MALIBU 2014 100000 POWER TRAIN
CHEVROLET MALIBU 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK REGAL 2014 010000 STEERING
BUICK REGAL 2014 100000 POWER TRAIN
BUICK REGAL 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2014 010000 STEERING
GMC TERRAIN 2014 100000 POWER TRAIN
GMC TERRAIN 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK VERANO 2014 010000 STEERING
BUICK VERANO 2014 100000 POWER TRAIN
BUICK VERANO 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET VOLT 2014 010000 STEERING
CHEVROLET VOLT 2014 100000 POWER TRAIN
CHEVROLET VOLT 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET CRUZE 2013 010000 STEERING
CHEVROLET CRUZE 2013 100000 POWER TRAIN
CHEVROLET CRUZE 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2013 010000 STEERING
CHEVROLET EQUINOX 2013 100000 POWER TRAIN
CHEVROLET EQUINOX 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK LACROSSE 2013 010000 STEERING
BUICK LACROSSE 2013 100000 POWER TRAIN
BUICK LACROSSE 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET MALIBU 2013 010000 STEERING
CHEVROLET MALIBU 2013 100000 POWER TRAIN
CHEVROLET MALIBU 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK REGAL 2013 010000 STEERING
BUICK REGAL 2013 100000 POWER TRAIN
BUICK REGAL 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2013 010000 STEERING
GMC TERRAIN 2013 100000 POWER TRAIN
GMC TERRAIN 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK VERANO 2013 010000 STEERING
BUICK VERANO 2013 100000 POWER TRAIN
BUICK VERANO 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET VOLT 2013 010000 STEERING
CHEVROLET VOLT 2013 100000 POWER TRAIN
CHEVROLET VOLT 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET CRUZE 2012 010000 STEERING
CHEVROLET CRUZE 2012 100000 POWER TRAIN
CHEVROLET CRUZE 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2012 010000 STEERING
CHEVROLET EQUINOX 2012 100000 POWER TRAIN
CHEVROLET EQUINOX 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2012 010000 STEERING
GMC TERRAIN 2012 100000 POWER TRAIN
GMC TERRAIN 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BUICK VERANO 2012 010000 STEERING
BUICK VERANO 2012 100000 POWER TRAIN
BUICK VERANO 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET VOLT 2012 010000 STEERING
CHEVROLET VOLT 2012 100000 POWER TRAIN
CHEVROLET VOLT 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET CRUZE 2011 010000 STEERING
CHEVROLET CRUZE 2011 100000 POWER TRAIN
CHEVROLET CRUZE 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2011 010000 STEERING
CHEVROLET EQUINOX 2011 100000 POWER TRAIN
CHEVROLET EQUINOX 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2011 010000 STEERING
GMC TERRAIN 2011 100000 POWER TRAIN
GMC TERRAIN 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET VOLT 2011 010000 STEERING
CHEVROLET VOLT 2011 100000 POWER TRAIN
CHEVROLET VOLT 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET EQUINOX 2010 010000 STEERING
CHEVROLET EQUINOX 2010 100000 POWER TRAIN
CHEVROLET EQUINOX 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
GMC TERRAIN 2010 010000 STEERING
GMC TERRAIN 2010 100000 POWER TRAIN
GMC TERRAIN 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PI1521) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.