TSB: GMC ACADIA (2009–2016)

Bulletin PI0731B — June 1, 2015

Bulletin Details

Bulletin IDPI0731B
ManufacturerGMC
ModelsACADIA
Model Years2009–2016
Date IssuedJune 1, 2015
Date Added to NHTSAAugust 15, 2017
ComponentEQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This preliminary informational bulletin provides repair information to correct a customer concern of the spare tire jack storage compartment door difficult to latch or falls open due to inability to latch.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2016 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2015 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2014 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2013 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2012 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2011 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2010 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
GMC ACADIA 2009 354100 EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

Related GMC Recalls

CampaignModelYearComponentSummary
SIERRA 3500 2019 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
SIERRA 1500 2018 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
SIERRA 2500 2019 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
YUKON 2026 WHEELS:HUB General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalad...
YUKON XL 2025 WHEELS:HUB General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GMC dealer. Bring this bulletin ID (PI0731B) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.