TSB: BUICK CRUZE, ENCORE, SONIC, TRAX (2011–2014)

Bulletin PI0715 — May 1, 2015

Bulletin Details

Bulletin IDPI0715
ManufacturerBUICK
ModelsCRUZE, ENCORE, SONIC, TRAX
Model Years2011–2014
Date IssuedMay 1, 2015
Date Added to NHTSAMay 23, 2012
ComponentENGINE (PWS)
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. *PE

Affected Vehicles

MakeModelYearComponent
CHEVROLET CRUZE 2014 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET CRUZE 2014 060000 ENGINE (PWS)
CHEVROLET CRUZE 2013 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET CRUZE 2013 060000 ENGINE (PWS)
BUICK ENCORE 2013 061000 ENGINE AND ENGINE COOLING:ENGINE
BUICK ENCORE 2013 060000 ENGINE (PWS)
CHEVROLET SONIC 2013 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET SONIC 2013 060000 ENGINE (PWS)
CHEVROLET TRAX 2013 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET TRAX 2013 060000 ENGINE (PWS)
CHEVROLET CRUZE 2012 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET CRUZE 2012 060000 ENGINE (PWS)
CHEVROLET SONIC 2012 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET SONIC 2012 060000 ENGINE (PWS)
CHEVROLET CRUZE 2011 061000 ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET CRUZE 2011 060000 ENGINE (PWS)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PI0715) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.