TSB: BUICK ACADIA, ENCLAVE, OUTLOOK, TRAVERSE (2007–2012)

Bulletin PI0620A — October 23, 2015

Bulletin Details

Bulletin IDPI0620A
ManufacturerBUICK
ModelsACADIA, ENCLAVE, OUTLOOK, TRAVERSE
Model Years2007–2012
Date IssuedOctober 23, 2015
Date Added to NHTSADecember 21, 2017
ComponentSTEERING
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This preliminary informational bulletin provides technicians diagnostic and repair information for GM recommending that the fluid be changed to DEXRONA?-VI automatic transmission fluid when a steering gear assembly is replaced for any reaso

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2012 100000 POWER TRAIN
GMC ACADIA 2012 010000 STEERING
BUICK ENCLAVE 2012 100000 POWER TRAIN
BUICK ENCLAVE 2012 010000 STEERING
CHEVROLET TRAVERSE 2012 100000 POWER TRAIN
CHEVROLET TRAVERSE 2012 010000 STEERING
GMC ACADIA 2011 010000 STEERING
GMC ACADIA 2011 100000 POWER TRAIN
BUICK ENCLAVE 2011 100000 POWER TRAIN
BUICK ENCLAVE 2011 010000 STEERING
CHEVROLET TRAVERSE 2011 010000 STEERING
CHEVROLET TRAVERSE 2011 100000 POWER TRAIN
GMC ACADIA 2010 100000 POWER TRAIN
GMC ACADIA 2010 010000 STEERING
BUICK ENCLAVE 2010 100000 POWER TRAIN
BUICK ENCLAVE 2010 010000 STEERING
SATURN OUTLOOK 2010 100000 POWER TRAIN
SATURN OUTLOOK 2010 010000 STEERING
CHEVROLET TRAVERSE 2010 010000 STEERING
CHEVROLET TRAVERSE 2010 100000 POWER TRAIN
GMC ACADIA 2009 100000 POWER TRAIN
GMC ACADIA 2009 010000 STEERING
BUICK ENCLAVE 2009 010000 STEERING
BUICK ENCLAVE 2009 100000 POWER TRAIN
SATURN OUTLOOK 2009 100000 POWER TRAIN
SATURN OUTLOOK 2009 010000 STEERING
CHEVROLET TRAVERSE 2009 100000 POWER TRAIN
CHEVROLET TRAVERSE 2009 010000 STEERING
GMC ACADIA 2008 100000 POWER TRAIN
GMC ACADIA 2008 010000 STEERING
BUICK ENCLAVE 2008 100000 POWER TRAIN
BUICK ENCLAVE 2008 010000 STEERING
SATURN OUTLOOK 2008 100000 POWER TRAIN
SATURN OUTLOOK 2008 010000 STEERING
GMC ACADIA 2007 100000 POWER TRAIN
GMC ACADIA 2007 010000 STEERING
SATURN OUTLOOK 2007 100000 POWER TRAIN
SATURN OUTLOOK 2007 010000 STEERING

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (PI0620A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.