TSB: VOLVO XC90, XC90H (2016-2021)

Bulletin P10263 - March 27, 2024

Bulletin Details

Bulletin IDP10263
ManufacturerVOLVO
ModelsXC90, XC90H
Model Years2016-2021
Date IssuedMarch 27, 2024
Date Added to NHTSAApril 15, 2024
ComponentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Volvo Cars USA LLC on behalf of the Volvo Car Corporation, has voluntarily decided to extend warranty coverage on vehicles exhibiting functionality issues with Apple CarPlay for certain model year 2016-2021 XC90 vehicles. The corrective ac

Affected Vehicles

MakeModelYearComponent
VOLVO XC90 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO XC90H 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VNR (4) 2027 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VNL (4) 2027 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VAH 2026 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 VOLVO VHD...
VHD 2026 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 VOLVO VHD...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (P10263) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.