TSB: NISSAN 370Z, ALTIMA, ALTIMA HYBRID, ARMADA, GT-R, MAXIMA, MURANO, PATHFINDER, PATHFINDER HYBRID, QUEST (2010–2017)

Bulletin NTB17-024 — April 10, 2017

Bulletin Details

Bulletin IDNTB17-024
ManufacturerNISSAN
Models370Z, ALTIMA, ALTIMA HYBRID, ARMADA, GT-R, MAXIMA, MURANO, PATHFINDER, PATHFINDER HYBRID, QUEST
Model Years2010–2017
Date IssuedApril 10, 2017
Date Added to NHTSAAugust 1, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected90 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin applies only to vehicles located in the state of Oregon. IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perfo

Affected Vehicles

MakeModelYearComponent
NISSAN 370Z 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ARMADA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ARMADA 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN PATHFINDER 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN QUEST 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ARMADA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ARMADA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN PATHFINDER 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN QUEST 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ARMADA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ARMADA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MAXIMA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MURANO 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MURANO 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN PATHFINDER 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN QUEST 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ARMADA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ARMADA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MURANO 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MURANO 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN PATHFINDER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN PATHFINDER 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MAXIMA 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MURANO 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MURANO 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN QUEST 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN QUEST 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN 370Z 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ALTIMA 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ALTIMA 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA HYBRID 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA HYBRID 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN GT-R 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MAXIMA 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN MURANO 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MURANO 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN QUEST 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN 370Z 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ALTIMA 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN ALTIMA HYBRID 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN ALTIMA HYBRID 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NISSAN GT-R 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
NISSAN MAXIMA 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NISSAN dealer. Bring this bulletin ID (NTB17-024) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.