TSB: NISSAN 370Z, GT-R, MURANO, QUEST (2009–2015)

Bulletin NTB14023 — April 7, 2014

Bulletin Details

Bulletin IDNTB14023
ManufacturerNISSAN
Models370Z, GT-R, MURANO, QUEST
Model Years2009–2015
Date IssuedApril 7, 2014
Date Added to NHTSAMay 10, 2021
ComponentSTEERING
Vehicles Affected46 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERVICE INFORMATION When diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a

Affected Vehicles

MakeModelYearComponent
NISSAN GT-R 2015 100000 POWER TRAIN
NISSAN GT-R 2015 010000 STEERING
NISSAN 370Z 2014 100000 POWER TRAIN
NISSAN 370Z 2014 010000 STEERING
NISSAN GT-R 2014 100000 POWER TRAIN
NISSAN GT-R 2014 010000 STEERING
NISSAN MURANO 2014 100000 POWER TRAIN
NISSAN MURANO 2014 010000 STEERING
NISSAN QUEST 2014 100000 POWER TRAIN
NISSAN QUEST 2014 010000 STEERING
NISSAN 370Z 2013 100000 POWER TRAIN
NISSAN 370Z 2013 010000 STEERING
NISSAN GT-R 2013 100000 POWER TRAIN
NISSAN GT-R 2013 010000 STEERING
NISSAN MURANO 2013 100000 POWER TRAIN
NISSAN MURANO 2013 010000 STEERING
NISSAN QUEST 2013 010000 STEERING
NISSAN QUEST 2013 100000 POWER TRAIN
NISSAN 370Z 2012 100000 POWER TRAIN
NISSAN 370Z 2012 010000 STEERING
NISSAN GT-R 2012 100000 POWER TRAIN
NISSAN GT-R 2012 010000 STEERING
NISSAN MURANO 2012 010000 STEERING
NISSAN MURANO 2012 100000 POWER TRAIN
NISSAN QUEST 2012 100000 POWER TRAIN
NISSAN QUEST 2012 010000 STEERING
NISSAN 370Z 2011 100000 POWER TRAIN
NISSAN 370Z 2011 010000 STEERING
NISSAN GT-R 2011 100000 POWER TRAIN
NISSAN GT-R 2011 010000 STEERING
NISSAN MURANO 2011 100000 POWER TRAIN
NISSAN MURANO 2011 010000 STEERING
NISSAN QUEST 2011 100000 POWER TRAIN
NISSAN QUEST 2011 010000 STEERING
NISSAN 370Z 2010 100000 POWER TRAIN
NISSAN 370Z 2010 010000 STEERING
NISSAN GT-R 2010 100000 POWER TRAIN
NISSAN GT-R 2010 010000 STEERING
NISSAN MURANO 2010 100000 POWER TRAIN
NISSAN MURANO 2010 010000 STEERING
NISSAN 370Z 2009 100000 POWER TRAIN
NISSAN 370Z 2009 010000 STEERING
NISSAN GT-R 2009 100000 POWER TRAIN
NISSAN GT-R 2009 010000 STEERING
NISSAN MURANO 2009 100000 POWER TRAIN
NISSAN MURANO 2009 010000 STEERING

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NISSAN dealer. Bring this bulletin ID (NTB14023) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.