TSB: NISSAN ALTIMA, MAXIMA (2009–2013)

Bulletin NTB12093A — January 25, 2013

Bulletin Details

Bulletin IDNTB12093A
ManufacturerNISSAN
ModelsALTIMA, MAXIMA
Model Years2009–2013
Date IssuedJanuary 25, 2013
Date Added to NHTSAMay 10, 2021
ComponentPOWER TRAIN
Vehicles Affected9 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

IF YOU CONFIRM: After having been parked overnight in ambient temperatures between 5?C to -25?C (40?F to -14?F) the vehicle is hard to start or cranks and will not start. And * Occurs only on first attempts to start before engine be

Affected Vehicles

MakeModelYearComponent
NISSAN MAXIMA 2013 100000 POWER TRAIN
NISSAN ALTIMA 2012 100000 POWER TRAIN
NISSAN MAXIMA 2012 100000 POWER TRAIN
NISSAN ALTIMA 2011 100000 POWER TRAIN
NISSAN MAXIMA 2011 100000 POWER TRAIN
NISSAN ALTIMA 2010 100000 POWER TRAIN
NISSAN MAXIMA 2010 100000 POWER TRAIN
NISSAN ALTIMA 2009 100000 POWER TRAIN
NISSAN MAXIMA 2009 100000 POWER TRAIN

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NISSAN dealer. Bring this bulletin ID (NTB12093A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.