TSB: MINI COOPER, COOPER COUNTRYMAN, COOPER COUPE, COOPER S, COOPER S COUNTRYMAN, COUNTRYMAN, JOHN COOPER WORKS (2011–2016)

Bulletin M620115 — April 1, 2015

Bulletin Details

Bulletin IDM620115
ManufacturerMINI
ModelsCOOPER, COOPER COUNTRYMAN, COOPER COUPE, COOPER S, COOPER S COUNTRYMAN, COUNTRYMAN, JOHN COOPER WORKS
Model Years2011–2016
Date IssuedApril 1, 2015
Date Added to NHTSADecember 17, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected81 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interio

Affected Vehicles

MakeModelYearComponent
MINI COOPER 2016 330000 INTERIOR LIGHTING
MINI COOPER 2016 162300 STRUCTURE:BODY:DOOR
MINI COOPER 2016 110000 ELECTRICAL SYSTEM
MINI COOPER 2016 110000 ELECTRICAL SYSTEM
MINI COOPER 2016 160000 STRUCTURE
MINI COOPER S 2016 330000 INTERIOR LIGHTING
MINI COOPER S 2016 110000 ELECTRICAL SYSTEM
MINI COOPER S 2016 162300 STRUCTURE:BODY:DOOR
MINI COOPER S 2016 160000 STRUCTURE
MINI COOPER S 2016 110000 ELECTRICAL SYSTEM
MINI COUNTRYMAN 2016 162300 STRUCTURE:BODY:DOOR
MINI COUNTRYMAN 2016 110000 ELECTRICAL SYSTEM
MINI COUNTRYMAN 2016 330000 INTERIOR LIGHTING
MINI COUNTRYMAN 2016 160000 STRUCTURE
MINI COUNTRYMAN 2016 110000 ELECTRICAL SYSTEM
MINI JOHN COOPER WORKS 2016 110000 ELECTRICAL SYSTEM
MINI COOPER 2015 330000 INTERIOR LIGHTING
MINI COOPER 2015 160000 STRUCTURE
MINI COOPER 2015 162300 STRUCTURE:BODY:DOOR
MINI COOPER 2015 110000 ELECTRICAL SYSTEM
MINI COOPER 2015 110000 ELECTRICAL SYSTEM
MINI COOPER S 2015 110000 ELECTRICAL SYSTEM
MINI COOPER S 2015 160000 STRUCTURE
MINI COOPER S 2015 330000 INTERIOR LIGHTING
MINI COOPER S 2015 162300 STRUCTURE:BODY:DOOR
MINI COOPER S 2015 110000 ELECTRICAL SYSTEM
MINI COUNTRYMAN 2015 110000 ELECTRICAL SYSTEM
MINI JOHN COOPER WORKS 2015 110000 ELECTRICAL SYSTEM
MINI COOPER 2014 160000 STRUCTURE
MINI COOPER 2014 110000 ELECTRICAL SYSTEM
MINI COOPER 2014 330000 INTERIOR LIGHTING
MINI COOPER 2014 162300 STRUCTURE:BODY:DOOR
MINI COOPER 2014 110000 ELECTRICAL SYSTEM
MINI COOPER S 2014 330000 INTERIOR LIGHTING
MINI COOPER S 2014 162300 STRUCTURE:BODY:DOOR
MINI COOPER S 2014 110000 ELECTRICAL SYSTEM
MINI COOPER S 2014 110000 ELECTRICAL SYSTEM
MINI COOPER S 2014 160000 STRUCTURE
MINI COUNTRYMAN 2014 110000 ELECTRICAL SYSTEM
MINI JOHN COOPER WORKS 2014 110000 ELECTRICAL SYSTEM
MINI COOPER 2013 162300 STRUCTURE:BODY:DOOR
MINI COOPER 2013 110000 ELECTRICAL SYSTEM
MINI COOPER 2013 330000 INTERIOR LIGHTING
MINI COOPER 2013 110000 ELECTRICAL SYSTEM
MINI COOPER 2013 160000 STRUCTURE
MINI COOPER COUNTRYMAN 2013 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2013 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2013 162300 STRUCTURE:BODY:DOOR
MINI COOPER COUNTRYMAN 2013 330000 INTERIOR LIGHTING
MINI COOPER COUNTRYMAN 2013 160000 STRUCTURE
MINI COOPER COUPE 2013 160000 STRUCTURE
MINI COOPER COUPE 2013 330000 INTERIOR LIGHTING
MINI COOPER COUPE 2013 162300 STRUCTURE:BODY:DOOR
MINI COOPER COUPE 2013 110000 ELECTRICAL SYSTEM
MINI COOPER COUPE 2013 110000 ELECTRICAL SYSTEM
MINI COOPER S 2013 160000 STRUCTURE
MINI COOPER S 2013 110000 ELECTRICAL SYSTEM
MINI COOPER S 2013 110000 ELECTRICAL SYSTEM
MINI COOPER S 2013 162300 STRUCTURE:BODY:DOOR
MINI COOPER S 2013 330000 INTERIOR LIGHTING
MINI JOHN COOPER WORKS 2013 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2012 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2012 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2012 162300 STRUCTURE:BODY:DOOR
MINI COOPER COUNTRYMAN 2012 330000 INTERIOR LIGHTING
MINI COOPER COUNTRYMAN 2012 160000 STRUCTURE
MINI COOPER S COUNTRYMAN 2012 330000 INTERIOR LIGHTING
MINI COOPER S COUNTRYMAN 2012 162300 STRUCTURE:BODY:DOOR
MINI COOPER S COUNTRYMAN 2012 110000 ELECTRICAL SYSTEM
MINI COOPER S COUNTRYMAN 2012 160000 STRUCTURE
MINI COOPER S COUNTRYMAN 2012 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2011 160000 STRUCTURE
MINI COOPER COUNTRYMAN 2011 110000 ELECTRICAL SYSTEM
MINI COOPER COUNTRYMAN 2011 330000 INTERIOR LIGHTING
MINI COOPER COUNTRYMAN 2011 162300 STRUCTURE:BODY:DOOR
MINI COOPER COUNTRYMAN 2011 110000 ELECTRICAL SYSTEM
MINI COOPER S COUNTRYMAN 2011 160000 STRUCTURE
MINI COOPER S COUNTRYMAN 2011 110000 ELECTRICAL SYSTEM
MINI COOPER S COUNTRYMAN 2011 330000 INTERIOR LIGHTING
MINI COOPER S COUNTRYMAN 2011 162300 STRUCTURE:BODY:DOOR
MINI COOPER S COUNTRYMAN 2011 110000 ELECTRICAL SYSTEM

Related MINI Recalls

CampaignModelYearComponentSummary
COUNTRYMAN S ALL4 2026 SEAT BELTS:REAR/OTHER:RETRACTOR BMW of North America, LLC is recalling certain 2026 2 Series Gran Coupe, X1, ...
COOPER 2026 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN S ALL4 2025 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN S ALL4 2026 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN SE ALL4 2025 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MINI dealer. Bring this bulletin ID (M620115) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.