TSB: MINI CLUBMAN, COOPER, COOPER COUNTRYMAN, COOPER COUPE, COOPER ROADSTER, COOPER S, COOPER S CLUBMAN, COOPER S CONVERTIBLE, JCW, JCW CONVERTIBLE (2012–2013)

Bulletin M320213 — April 1, 2013

Bulletin Details

Bulletin IDM320213
ManufacturerMINI
ModelsCLUBMAN, COOPER, COOPER COUNTRYMAN, COOPER COUPE, COOPER ROADSTER, COOPER S, COOPER S CLUBMAN, COOPER S CONVERTIBLE, JCW, JCW CONVERTIBLE
Model Years2012–2013
Date IssuedApril 1, 2013
Date Added to NHTSANovember 26, 2018
ComponentSTEERING
Vehicles Affected28 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Action: Retrofit John Cooper Works Steering Wheel Gearshift Paddles. A number of these vehicles were inadvertently produced without the standard gearshift paddles. Vehicle option ordering error

Affected Vehicles

MakeModelYearComponent
MINI CLUBMAN 2013 020000 SUSPENSION
MINI CLUBMAN 2013 010000 STEERING
MINI COOPER 2013 020000 SUSPENSION
MINI COOPER 2013 010000 STEERING
MINI COOPER COUNTRYMAN 2013 010000 STEERING
MINI COOPER COUNTRYMAN 2013 020000 SUSPENSION
MINI COOPER COUPE 2013 010000 STEERING
MINI COOPER COUPE 2013 020000 SUSPENSION
MINI COOPER ROADSTER 2013 020000 SUSPENSION
MINI COOPER ROADSTER 2013 010000 STEERING
MINI COOPER S 2013 010000 STEERING
MINI COOPER S 2013 020000 SUSPENSION
MINI COOPER 2012 020000 SUSPENSION
MINI COOPER 2012 010000 STEERING
MINI COOPER COUPE 2012 020000 SUSPENSION
MINI COOPER COUPE 2012 010000 STEERING
MINI COOPER ROADSTER 2012 020000 SUSPENSION
MINI COOPER ROADSTER 2012 010000 STEERING
MINI COOPER S 2012 020000 SUSPENSION
MINI COOPER S 2012 010000 STEERING
MINI COOPER S CLUBMAN 2012 010000 STEERING
MINI COOPER S CLUBMAN 2012 020000 SUSPENSION
MINI COOPER S CONVERTIBLE 2012 010000 STEERING
MINI COOPER S CONVERTIBLE 2012 020000 SUSPENSION
MINI JCW 2012 010000 STEERING
MINI JCW 2012 020000 SUSPENSION
MINI JCW CONVERTIBLE 2012 010000 STEERING
MINI JCW CONVERTIBLE 2012 020000 SUSPENSION

Related MINI Recalls

CampaignModelYearComponentSummary
COUNTRYMAN S ALL4 2026 SEAT BELTS:REAR/OTHER:RETRACTOR BMW of North America, LLC is recalling certain 2026 2 Series Gran Coupe, X1, ...
COOPER 2026 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN S ALL4 2025 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN S ALL4 2026 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...
COUNTRYMAN SE ALL4 2025 SEAT BELTS:FRONT:RETRACTOR BMW of North America, LLC is recalling certain 2025-2026 X1 and X2, MINI Coop...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MINI dealer. Bring this bulletin ID (M320213) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.