TSB: MACK CH, CX (1994–2007)

Bulletin M-811-001 — August 6, 2022

Bulletin Details

Bulletin IDM-811-001
ManufacturerMACK
ModelsCH, CX
Model Years1994–2007
Date IssuedAugust 6, 2022
Date Added to NHTSASeptember 1, 2022
ComponentSTRUCTURE
Vehicles Affected96 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel

Affected Vehicles

MakeModelYearComponent
MACK CH 2007 160000 STRUCTURE
MACK CH 2007 353000 EQUIPMENT:ELECTRICAL
MACK CH 2007 980000 UNKNOWN OR OTHER
MACK CH 2007 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2007 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2007 980000 UNKNOWN OR OTHER
MACK CX 2007 353000 EQUIPMENT:ELECTRICAL
MACK CX 2007 160000 STRUCTURE
MACK CH 2006 160000 STRUCTURE
MACK CH 2006 353000 EQUIPMENT:ELECTRICAL
MACK CH 2006 980000 UNKNOWN OR OTHER
MACK CH 2006 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2006 160000 STRUCTURE
MACK CX 2006 353000 EQUIPMENT:ELECTRICAL
MACK CX 2006 980000 UNKNOWN OR OTHER
MACK CX 2006 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 2005 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 2005 980000 UNKNOWN OR OTHER
MACK CH 2005 353000 EQUIPMENT:ELECTRICAL
MACK CH 2005 160000 STRUCTURE
MACK CX 2005 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2005 980000 UNKNOWN OR OTHER
MACK CX 2005 353000 EQUIPMENT:ELECTRICAL
MACK CX 2005 160000 STRUCTURE
MACK CH 2004 160000 STRUCTURE
MACK CH 2004 353000 EQUIPMENT:ELECTRICAL
MACK CH 2004 980000 UNKNOWN OR OTHER
MACK CH 2004 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2004 160000 STRUCTURE
MACK CX 2004 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2004 980000 UNKNOWN OR OTHER
MACK CX 2004 353000 EQUIPMENT:ELECTRICAL
MACK CH 2003 160000 STRUCTURE
MACK CH 2003 353000 EQUIPMENT:ELECTRICAL
MACK CH 2003 980000 UNKNOWN OR OTHER
MACK CH 2003 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2003 160000 STRUCTURE
MACK CX 2003 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2003 980000 UNKNOWN OR OTHER
MACK CX 2003 353000 EQUIPMENT:ELECTRICAL
MACK CH 2002 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 2002 160000 STRUCTURE
MACK CH 2002 980000 UNKNOWN OR OTHER
MACK CH 2002 353000 EQUIPMENT:ELECTRICAL
MACK CX 2002 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2002 980000 UNKNOWN OR OTHER
MACK CX 2002 160000 STRUCTURE
MACK CX 2002 353000 EQUIPMENT:ELECTRICAL
MACK CH 2001 353000 EQUIPMENT:ELECTRICAL
MACK CH 2001 160000 STRUCTURE
MACK CH 2001 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 2001 980000 UNKNOWN OR OTHER
MACK CX 2001 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2001 980000 UNKNOWN OR OTHER
MACK CX 2001 353000 EQUIPMENT:ELECTRICAL
MACK CX 2001 160000 STRUCTURE
MACK CH 2000 353000 EQUIPMENT:ELECTRICAL
MACK CH 2000 160000 STRUCTURE
MACK CH 2000 980000 UNKNOWN OR OTHER
MACK CH 2000 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2000 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 2000 980000 UNKNOWN OR OTHER
MACK CX 2000 353000 EQUIPMENT:ELECTRICAL
MACK CX 2000 160000 STRUCTURE
MACK CH 1999 353000 EQUIPMENT:ELECTRICAL
MACK CH 1999 160000 STRUCTURE
MACK CH 1999 980000 UNKNOWN OR OTHER
MACK CH 1999 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 1999 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 1999 980000 UNKNOWN OR OTHER
MACK CX 1999 353000 EQUIPMENT:ELECTRICAL
MACK CX 1999 160000 STRUCTURE
MACK CH 1998 160000 STRUCTURE
MACK CH 1998 353000 EQUIPMENT:ELECTRICAL
MACK CH 1998 980000 UNKNOWN OR OTHER
MACK CH 1998 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 1998 160000 STRUCTURE
MACK CX 1998 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CX 1998 980000 UNKNOWN OR OTHER
MACK CX 1998 353000 EQUIPMENT:ELECTRICAL
MACK CH 1997 353000 EQUIPMENT:ELECTRICAL
MACK CH 1997 160000 STRUCTURE
MACK CH 1997 980000 UNKNOWN OR OTHER
MACK CH 1997 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 1996 160000 STRUCTURE
MACK CH 1996 353000 EQUIPMENT:ELECTRICAL
MACK CH 1996 980000 UNKNOWN OR OTHER
MACK CH 1996 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 1995 163200 STRUCTURE:INTERIOR PANELS:DOOR
MACK CH 1995 980000 UNKNOWN OR OTHER
MACK CH 1995 353000 EQUIPMENT:ELECTRICAL
MACK CH 1995 160000 STRUCTURE
MACK CH 1994 160000 STRUCTURE
MACK CH 1994 353000 EQUIPMENT:ELECTRICAL
MACK CH 1994 980000 UNKNOWN OR OTHER
MACK CH 1994 163200 STRUCTURE:INTERIOR PANELS:DOOR

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (M-811-001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.