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NHTSA Campaign 26V600000

EQUIPMENT:OTHER:LABELS

Issued by Volvo Bus Corporation · Reported Sep 18, 2026 · 1,236 vehicles affected

What's wrong

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Vehicles affected by this recall

Make Model Year Units
VOLVO BUS 9700 2009 1,236
VOLVO BUS 9700 2010 1,236
VOLVO BUS 9700 2011 1,236
VOLVO BUS 9700 2012 1,236
VOLVO BUS 9700 2013 1,236
VOLVO BUS 9700 2014 1,236
VOLVO BUS 9700 2015 1,236
VOLVO BUS 9700 2016 1,236
VOLVO BUS 9700 2017 1,236
VOLVO BUS 9700 2018 1,236
VOLVO BUS 9700 2019 1,236
VOLVO BUS 9700 2020 1,236
VOLVO BUS 9700 2021 1,236
VOLVO BUS 9700 2022 1,236
VOLVO BUS 9700 2023 1,236
VOLVO BUS 9700 2024 1,236
VOLVO BUS 9700 2025 1,236

Source: NHTSA Campaign 26V600000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.