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NHTSA Campaign 25V691000

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Issued by Ford Motor Company · Reported Oct 10, 2025 · 43,438 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

Consequence

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER HYBRID 2025 43,438
LINCOLN NAUTILUS HYBRID 2024 43,438
LINCOLN NAUTILUS HYBRID 2025 43,438
LINCOLN NAUTILUS HYBRID 2026 43,438

Source: NHTSA Campaign 25V691000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.