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NHTSA Campaign 25V631000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Issued by New Flyer of America, Inc. · Reported Sep 19, 2025 · 655 vehicles affected

What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Consequence

A short circuit in a high voltage battery increases the risk of a fire.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer will notify owners on or about 6/15/2026. Phase 3 will include 120 buses. New Flyer will notify owners on or about 9/16/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.

Vehicles affected by this recall

Make Model Year Units
NEW FLYER XE35 2019 655
NEW FLYER XE35 2021 655
NEW FLYER XE35 2022 655
NEW FLYER XE35 2023 655
NEW FLYER XE35 2024 655
NEW FLYER XE35 2025 655
NEW FLYER XE40 2021 655
NEW FLYER XE40 2022 655
NEW FLYER XE40 2023 655
NEW FLYER XE40 2024 655
NEW FLYER XE40 2025 655
NEW FLYER XE60 2021 655
NEW FLYER XE60 2022 655
NEW FLYER XE60 2023 655
NEW FLYER XE60 2024 655
NEW FLYER XE60 2025 655

Source: NHTSA Campaign 25V631000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.