NHTSA Campaign 25V566000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Issued by New Flyer of America, Inc. · Reported Aug 29, 2025 · 1,170 vehicles affected

What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Consequence

A battery module that overheats increases the risk of a fire.

Remedy

New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

Vehicles affected by this recall

Make Model Year Units
NEW FLYER XE35 2019 1,170
NEW FLYER XE35 2020 1,170
NEW FLYER XE35 2021 1,170
NEW FLYER XE35 2022 1,170
NEW FLYER XE35 2023 1,170
NEW FLYER XE35 2024 1,170
NEW FLYER XE35 2025 1,170
NEW FLYER XE40 2013 1,170
NEW FLYER XE40 2017 1,170
NEW FLYER XE40 2018 1,170
NEW FLYER XE40 2019 1,170
NEW FLYER XE40 2020 1,170
NEW FLYER XE40 2021 1,170
NEW FLYER XE40 2022 1,170
NEW FLYER XE40 2023 1,170
NEW FLYER XE40 2024 1,170
NEW FLYER XE40 2025 1,170
NEW FLYER XE60 2019 1,170
NEW FLYER XE60 2020 1,170
NEW FLYER XE60 2021 1,170
NEW FLYER XE60 2022 1,170
NEW FLYER XE60 2023 1,170
NEW FLYER XE60 2024 1,170
NEW FLYER XE60 2025 1,170
NEW FLYER XHE40 2023 1,170
NEW FLYER XHE40 2024 1,170
NEW FLYER XHE40 2025 1,170
NEW FLYER XHE60 2024 1,170
NEW FLYER XHE60 2025 1,170

Source: NHTSA Campaign 25V566000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.