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NHTSA Campaign 25V457000

EQUIPMENT:OTHER:LABELS

Issued by Motor Coach Industries · Reported Jul 8, 2025 · 321 vehicles affected

What's wrong

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Vehicles affected by this recall

Make Model Year Units
MCI D4520 2025 321
MCI D45CRT 2025 321
MCI D45CRTLE 2025 321
MCI J3500 2025 321
MCI J4500 2025 321
MCI J4500 2026 321

Source: NHTSA Campaign 25V457000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.