NHTSA Campaign 25V380000
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Issued by GEM WAEV LLC · Reported Jun 23, 2025 · 5,353 vehicles affected
What's wrong
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| GEM | E2 | 2022 | 5,353 |
| GEM | E2 | 2023 | 5,353 |
| GEM | E2 | 2024 | 5,353 |
| GEM | E2 | 2025 | 5,353 |
| GEM | E4 | 2022 | 5,353 |
| GEM | E4 | 2023 | 5,353 |
| GEM | E4 | 2024 | 5,353 |
| GEM | E4 | 2025 | 5,353 |
| GEM | E6 | 2022 | 5,353 |
| GEM | E6 | 2023 | 5,353 |
| GEM | E6 | 2024 | 5,353 |
| GEM | E6 | 2025 | 5,353 |
| GEM | ELXD | 2009 | 5,353 |
| GEM | ELXD | 2023 | 5,353 |
| GEM | ELXD | 2024 | 5,353 |
| GEM | ELXD | 2025 | 5,353 |
Source: NHTSA Campaign 25V380000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.