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NHTSA Campaign 25V297000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Issued by Chrysler (FCA US, LLC) · Reported May 8, 2025 · 778 vehicles affected

What's wrong

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Vehicles affected by this recall

Make Model Year Units
RAM 2500 2025 778
RAM 3500 2025 778

Source: NHTSA Campaign 25V297000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.