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NHTSA Campaign 25V239000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Issued by Ford Motor Company · Reported Apr 11, 2025 · 24,655 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Consequence

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2025 24,655

Source: NHTSA Campaign 25V239000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.