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NHTSA Campaign 24V971000

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Issued by GEM WAEV LLC · Reported Dec 26, 2024 · 243 vehicles affected

What's wrong

GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.

Consequence

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.

Vehicles affected by this recall

Make Model Year Units
GEM E2 2024 243
GEM E2 2025 243
GEM E4 2024 243
GEM E4 2025 243
GEM E6 2024 243
GEM E6 2025 243
GEM ELXD 2024 243
GEM ELXD 2025 243

Source: NHTSA Campaign 24V971000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.