NHTSA Campaign 24V899000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Issued by Keystone RV Company · Reported Nov 27, 2024 · 303 vehicles affected

What's wrong

Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.

Consequence

The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

Remedy

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

Vehicles affected by this recall

Make Model Year Units
KEYSTONE ARCADIA 2025 303
KEYSTONE COUGAR 2025 303

Source: NHTSA Campaign 24V899000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.