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NHTSA Campaign 24V118000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Issued by Mercedes-Benz USA, LLC · Reported Feb 16, 2024 · 105,071 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ GLE 450 2020 105,071
MERCEDES-BENZ GLE 450 2021 105,071
MERCEDES-BENZ GLE 450 2022 105,071
MERCEDES-BENZ GLE 450 2023 105,071
MERCEDES-BENZ GLS 450 2020 105,071
MERCEDES-BENZ GLS 450 2022 105,071
MERCEDES-BENZ GLS 450 2023 105,071
MERCEDES-BENZ GLS450 2021 105,071

Source: NHTSA Campaign 24V118000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.