NHTSA Campaign 23V875000
STRUCTURE:CRITICAL FASTENERS
Issued by Daimler Vans USA, LLC · Reported Dec 21, 2023 · 3,739 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Consequence
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| FREIGHTLINER | SPRINTER 1500 | 2019 | 3,739 |
| FREIGHTLINER | SPRINTER 1500 | 2020 | 3,739 |
| FREIGHTLINER | SPRINTER 1500 | 2021 | 3,739 |
| FREIGHTLINER | SPRINTER 2500 | 2019 | 3,739 |
| FREIGHTLINER | SPRINTER 2500 | 2020 | 3,739 |
| FREIGHTLINER | SPRINTER 2500 | 2021 | 3,739 |
| FREIGHTLINER | SPRINTER 3500 | 2019 | 3,739 |
| FREIGHTLINER | SPRINTER 3500 | 2020 | 3,739 |
| FREIGHTLINER | SPRINTER 3500 | 2021 | 3,739 |
| FREIGHTLINER | SPRINTER 4500 | 2019 | 3,739 |
| FREIGHTLINER | SPRINTER 4500 | 2020 | 3,739 |
| FREIGHTLINER | SPRINTER 4500 | 2021 | 3,739 |
| MERCEDES-BENZ | SPRINTER 1500 | 2019 | 3,739 |
| MERCEDES-BENZ | SPRINTER 1500 | 2020 | 3,739 |
| MERCEDES-BENZ | SPRINTER 1500 | 2021 | 3,739 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 | 3,739 |
| MERCEDES-BENZ | SPRINTER 2500 | 2020 | 3,739 |
| MERCEDES-BENZ | SPRINTER 2500 | 2021 | 3,739 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 | 3,739 |
| MERCEDES-BENZ | SPRINTER 3500 | 2020 | 3,739 |
| MERCEDES-BENZ | SPRINTER 3500 | 2021 | 3,739 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 | 3,739 |
| MERCEDES-BENZ | SPRINTER 4500 | 2020 | 3,739 |
| MERCEDES-BENZ | SPRINTER 4500 | 2021 | 3,739 |
Source: NHTSA Campaign 23V875000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.