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NHTSA Campaign 23V744000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by General Motors, LLC · Reported Nov 6, 2023 · 60,154 vehicles affected

What's wrong

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Vehicles affected by this recall

Make Model Year Units
BUICK ENCORE GX 2024 60,154
BUICK ENVISTA 2024 60,154
CHEVROLET TRAX 2024 60,154

Source: NHTSA Campaign 23V744000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.